HEAD OF BUSINESS
Posted
Critical Deliverables /Core Accountabilities and Responsibilities:
∙Conduct research to identify potential markets, customer segments, and emerging trends.
∙Analyze market data and competitor activity to identify opportunities and threats.
∙Identify potential clients, partners, and customers through various channels, such as
networking events, online research, and referrals. Develop and maintain a pipeline for
qualified leads.
∙Develop and implement business development strategies aligned with the company's
overall goals and objectives.
∙Prepare compelling proposals, presentations, and pitches to win new business
opportunities. Ensure that the proposals address client needs and showcase RMB value
proposition.
∙Identify, develop and implement strategies to explore new markets, geographies and
business verticals for expansion.
∙Lead negotiations with potential clients, partners, and collaborators to secure profitable
deals.
∙Ensure that the agreements are aligned with the Company’s interests and financial targets
∙Collaborate with various internal teams, such as Marketing, Distribution, Products, Risk and
Operations to align business development efforts with overall company strategies
∙Establish and track key performance indicators (KPIs) related to business development
activities, such as revenue growth, conversion rates, and pipeline development.
∙Prepare regular reports to communicate progress and results to senior management.
∙Ensure all complaints for both internal and external customers are resolved timely.
∙Analyze the performance of the various products to establish product success.
∙Provide support to the branch network and Direct Sales Agents.
∙Gather customer feedback to inform product development and improvement
Requirements
Position Requirements:
- Bachelor's degree in Marketing, Business administration/ Economics or similar field
- At least 7 years experience in Sales, Channel management, Product management with at least 3 years experience managerial level.
- Experience in driving product initiatives end to end; from planning to post rollout management
- Strong understanding of customer insights and analytics
- Strong understanding of product offering and customer segments in banking and microfinance
- Experience in customer relationship management tool utilization
- Understanding product and customer lifecycle and management
- Strong knowledge and understanding in financials, sales processes, scorecards and KPIs
- Strong understanding of people management and performance appraisal tool
Skills:
- Excellent creative and strategic problem solving skills
- Excellent communication skills, especially with top management and other stakeholders
- Ability to drive execution of new products from inception to implementation
- Strong negotiation and presentation skills
- Tech savvy with the ability to understand, interpret and present data using consultative approach