Head of Client Partnerships, US

• Hire, lead, and inspire an initial team of 6+ client partners across the US
• Define and build a repeatable client portfolio management framework that scales across verticals and client segments
• Own and grow a portfolio of strategic clients, acting as a player-coach for your team
• Partner with founders, CTOs, and senior stakeholders to deliver long-term value and impact
• Build and institutionalize account strategies, QBR structures, growth models, and expansion roadmaps
• Collaborate closely with Sales, Delivery, Talent, and Marketing to align on success criteria
• Monitor key account health indicators and surface strategic insights to executive leadership
• Champion client feedback and bring insights into product/service evolution
• Be the cultural and strategic foundation of a team that will shape Vention’s future

• 8+ years in account management, client success, or software consulting, including 5+ years in a leadership role within client partnerships
• Experience managing a minimum portfolio of $40M in recurring revenue or a billable headcount of 400+ FTEs
• A proven builder who has created and scaled CP processes, not just inherited them
• Deep expertise in client growth strategy, stakeholder mapping, and value delivery
• Background in software development services, software consulting, or tech delivery
• An excellent communicator, credible with both founders and engineers
• A strong leader with a proven talent for mentoring and developing teams
• Highly data-literate, using KPIs (NRR%, CM%, growth, churn), account health, and market data to drive decisions
• Thrives in ambiguous, fast-paced environments with a strong sense of ownership
• Bonus: Experience in VC-backed startup ecosystems

Vention is a New York-headquartered software engineering company. We have worked with 500+ clients, from venture-backed startups to global businesses such as IBM, PayPal, PwC, Brex, and ClassPass. Our 3,000+ engineers work across more than 20 global offices.

We help clients build and modernize products, scale engineering organizations, and transform delivery through AI-enabled and agentic engineering. Many client relationships span 15+ years.

We are now hiring a Head of Client Partnerships to build and lead this function in the US. You will define how we manage and grow strategic accounts while hiring and developing an initial team of 6+ Client Partners.

This is a player-coach role, so you will also remain directly involved with key clients. As Vention scales toward $250M+ in annual revenue, you will have the mandate to shape the operating model behind long-term client growth in the US.

• Work mode – hybrid 2 days onsite in New York office
• 100% employer-covered medical insurance (including dependents). Comprehensive dental and vision coverage available for employees and dependents.
• 401(k) with 4% company match
• Leadership coaching and professional development budget
• 2 weeks of PTO in the first year (increasing with tenure) + winter break + 2 volunteer days
• Access to a broad benefits discounts package through the Insperity Marketplace.
• Pet-friendly office, high-growth culture, and regular team events