Head of Clinical Services & Governance

Valley Hospital is a leading Level 4 healthcare facility in Nakuru City providing both inpatient and outpatient services. We are seeking to recruit a Head of Clinical Services & Governance to provide operational leadership to the Clinical Services Department and strategic leadership in Clinical Governance for all medical departments.

You've spent years practising good medicine. This role lets you set the standard of care for a whole institution. As Head of Clinical Services & Governance, you'll lead our doctors, laboratory, inection prevention & control, physiotherapy, optical and imaging teams. You'll decide how care is delivered, how safety is measured and which new services we build next.

• Set the clinical direction. Lead all clinical units with a clear focus on safe, evidence-based, patient-centred care.
  
• Own clinical governance. Build and run the policies, audits, risk management and quality improvement programmes that keep our standards high and our accreditation strong.
  
• Grow the service. Help with hospital-wide strategy and propose new service lines, equipment and clinical capabilities to meet patient demand.
  
• Build a strong team. Lead a multidisciplinary team, mentor emerging leaders, champion CME and shape succession planning. You'll directly manage the Medical Officer in Charge and the Heads of Laboratory, Optical, Infection Prevention & Control, Physiotherapy and Radiology.
  
• Be the clinical voice of the hospital. Present performance to senior management, work with regulators and professional bodies, and resolve complex patient and medico-legal matters.
  

Minimum Qualifications

• An MBChB (Bachelor of Medicine and Bachelor of Surgery)
  
• Current registration with the Kenya Medical Practitioners and Dentists Council (KMPDC)
  
• At least 7 years in healthcare, including 5 years in a leadership role at an institution of similar size
  
• Hands-on experience with clinical governance, quality improvement and regulatory compliance
  
• A leadership style that inspires multidisciplinary teams, builds trust across departments and stays calm under pressure
  
  

Key Competencies

• Deep understanding of healthcare operations, risk management, and patient safety
  
• Visionary thinking and innovation in clinical service delivery
  
• Excellent communication, interpersonal, and conflict resolution skills
  
• Strong ethical grounding and commitment to patient-centered care
  
• Proficient in interpreting healthcare regulations and quality standards