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Home Credit

Head of Communications & Social

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<p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><b><span style="font-family:Arial;">About the Job</span></b><b></b></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><span style="font-family:Arial;">The</span><b><span style="font-family:Arial;"> Head of Communications and Social</span></b><span style="font-family:Arial;"> will lead and shape our organization's reputation, narrative, and stakeholder engagement strategy. This executive leadership role is responsible for developing and executing an integrated communications agenda that strengthens brand equity, builds trust, protects corporate reputation, and supports business growth.</span></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><b><span style="font-family:Arial;">What You’ll Do:</span></b><b></b></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><b><span style="font-family:Arial;">Lead the Overall Corporate Communications Strategy</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Develop and execute an integrated communications strategy that supports business objectives, strengthens stakeholder trust, and enhances corporate reputation.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Serve as the primary communications advisor to senior leadership on strategic communications matters.</span></li></ul><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><b><span style="font-family:Arial;">Drive Reputation and Public Relation</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Lead corporate reputation, media relations, and thought leadership programs.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Ensure consistent messaging and positioning across external communication channels, stakeholder groups and owned social media assets.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b><span style="font-family:Arial;">Lead Content, Creator and Channel Excellence</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Oversee the development of impactful content across traditional, digital, social, and emerging communication platforms.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Leverage audience insights and performance metrics to continuously improve communication effectiveness</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Responsible for positive community engagement and growth on social media channels, with the use of impactful and relevant content and influencers.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Plays a collaborative role by partnering up with the marketing team to support marketing activities such as product branding, content, and messages. Works together with Creative Services team in development of content.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b><span style="font-family:Arial;">Oversee Executive and Leadership Communications</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Shape and manage executive communications for the CEO and leadership team, including speeches, key messaging, presentations, and public engagements.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Elevate leadership visibility and establish the organization as a trusted industry voice.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b><span style="font-family:Arial;">Lead Crisis and Issues Management</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Develop and maintain crisis communications frameworks, response plans, and governance</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Provide guidance and leadership during issues that may impact the organization's reputation or stakeholder confidence.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b><span style="font-family:Arial;">Champion ESG, Advocacy, and Corporate Storytelling</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Lead communications programs that promote the organization's ESG agenda, financial literacy advocacy, social impact initiatives, and corporate purpose.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Build compelling narratives that strengthen stakeholder engagement and brand affinity.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b><span style="font-family:Arial;">Strengthen Employee Communications and Engagement</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Develop internal communication strategies that foster alignment, engagement, and a strong organizational culture.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Support business transformation and change initiatives through effective communication.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b><span style="font-family:Arial;">Build and Develop High-Performing Teams</span></b><b></b></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Lead, mentor, and inspire a high-performing communications team and agency partners.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Foster a culture of collaboration, innovation, accountability, and continuous improvement.</span></li></ul><p class="p3" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;color:rgb(0,0,0);"><b></b><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><b><span style="font-family:Arial;">What you need to have:</span></b><b></b></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Bachelor’s degree in communications, Marketing, Journalism, Public Relations, Business, or a related field.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">12+ years of progressive experience in corporate communications, public relations, brand communications, or reputation management.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Proven experience building and executing integrated communications strategies at a senior leadership level.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Strong track record in media & content creator relations, executive communications, crisis management, and corporate reputation programs.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Experience managing diverse stakeholder groups and navigating complex business environments.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Demonstrated success leading and developing high-performing teams.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Exceptional written, verbal, presentation, and storytelling skills.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Strong strategic thinking and business acumen.</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Ability to translate complex business issues into compelling and audience-centric narratives.</span></li></ul><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><b><span style="font-family:Arial;">Job Perks You'll Enjoy:</span></b><b></b></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><ul class="ul1" style="color:rgb(0,0,0);font-size:medium;"><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Permanent dayshift schedule</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Up to 20% variable performance-based bonus</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">HMO on Day 1 and HMO dependents coverage including same-sex partners</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Access to mental health and wellness partners</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Wellness Leaves and Birthday Leave</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Internal career mobility options</span></li><li class="li1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><span style="font-family:Arial;">Local and international learning opportunities</span><br /></li></ul><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><span style="font-family:Arial;">Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.</span></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><span style="font-family:Arial;">At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.</span></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><span style="font-family:Arial;">We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.</span></p><p class="p2" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:15px;color:rgb(0,0,0);"><br /></p><p class="p1" style="margin:0px;font-style:normal;font-variant:normal;font-size:13px;line-height:normal;font-family:'Helvetica Neue';color:rgb(0,0,0);"><span style="font-family:Arial;">Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.</span></p><p style="margin:0px;font-size:13px;line-height:normal;font-family:'Helvetica Neue';min-height:16px;"><br /></p><p style="margin:0px;font-size:13px;line-height:normal;font-family:'Helvetica Neue';"><br /></p>
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