Head of Compliance

• Lead the preparation and submission of all compliance-related components required to obtain licences under the applicable regulatory framework in Vietnam.
  
• Serve as the primary point of contact with the relevant regulatory authorities.
  
• Interpret regulatory requirements and translate them into internal policies, system specifications, and operational controls.
  
• Support regulatory inspections, licensing assessments, and pre-launch audits, where applicable.
  

• Design, implement, and continuously enhance the end-to-end compliance framework, including anti-money laundering and counter-terrorist financing, customer identification and due diligence, enhanced due diligence, customer risk classification, transaction monitoring, sanctions screening, and regulatory reporting.
  
• Establish and maintain internal compliance policies, procedures, and control frameworks in alignment with local regulations and international best practices.
  

• Define and approve compliance control points across all key operational processes of the exchange.
  
• Work closely with the Product and Technology teams to ensure that compliance requirements are incorporated into system design and architecture.
  
• Review and approve rule logic, thresholds, and escalation criteria for anti-money laundering and customer identification systems.
  

• Oversee the execution of customer identification and anti-money laundering activities by operational teams.
  
• Ensure that all activities comply with approved policies.
  
• Maintain consistency in decision-making.
  
• Ensure the timely escalation of high-risk cases.
  
• Review and approve critical or high-risk cases, including account restrictions, account freezes, and suspicious transaction reports.
  

• Ensure that all regulatory reports are submitted accurately, completely, and within the required timelines.
  
• Act as the primary liaison with regulatory authorities in relation to audits, inspections, and incident reporting.
  
• Represent the Company in regulatory discussions, consultations, and policy alignment sessions.
  

• Escalate material compliance risks to the Board of Directors and provide clear recommendations for appropriate action.
  
• Recommend the suspension or restriction of products, accounts, or activities where compliance risks are identified.
  
• Maintain functional independence from business and operational teams.
  

• Develop and promote a strong compliance culture throughout the Company.
  
• Design and deliver training programmes to ensure that all teams understand applicable regulatory obligations and internal policies.
  

Requirements

• Bachelor’s degree in Law, Finance, Business Administration, or a related field. A Master’s degree is a strong advantage.
  
• 8-10 years of experience in Compliance or Risk Management, including 3-5 years in a senior leadership position at Head or Deputy Head level within Fintech, Crypto, or Financial Services.
  
• Professional certifications such as CAMS, ICA, or CRCM are highly preferred.
  
• In-depth knowledge of Vietnamese financial legislation and regulations governing digital assets.
  
• Proven experience working directly with Vietnamese regulatory authorities on licensing matters, audits, and regulatory submissions.
  
• Practical experience establishing compliance frameworks from the ground up and managing pre-launch compliance arrangements.
  
• Strong expertise in designing and operating AML and KYC frameworks, transaction monitoring systems, and regulatory reporting processes.
  
• Demonstrated experience leading and scaling compliance teams within high-growth companies or start-up environments.
  
• A high level of integrity, together with strong strategic problem-solving capabilities in complex or ambiguous situations.
  
• Excellent stakeholder management and communication skills.