Head of Credit Control

Oct 21, 2026 5 hr. ago

tawzef.zohorecruit.com Head of Credit Control

Leadership & Team Management

· Establish and develop the Cairo Credit Control function and operating model.

· Lead, motivate, and manage a team of 11 Credit Control professionals across Cairo and Bogotá.

· Oversee recruitment, onboarding, training, and ongoing development of Credit Control team members.

· Foster a high-performance culture focused on accountability, service excellence, and continuous improvement.

Credit Control & Accounts Receivable Management

· Direct the day-to-day management of the Credit Control and Accounts Receivable functions.

· Ensure timely collection of outstanding debts and achievement of cash collection targets.

· Drive initiatives to reduce aged debt and minimise bad debt exposure.

· Regularly review and enhance bad debt provision processes to ensure accuracy and compliance.

Reporting & Governance

· Prepare and present Credit Control performance reports and key metrics to senior management.

· Monitor collection performance, debtor trends, and credit risk indicators.

· Support internal controls and ensure compliance with company policies and financial procedures.

Stakeholder Management

· Partner with Senior Sales Managers to implement and maintain effective collection strategies and credit procedures.

· Collaborate closely with Accounts Payable teams to ensure compliant and efficient processing of refunds and commissions.

· Work alongside Finance teams to support monthly AR reporting, forecasting, and annual audit requirements.

Process Improvement

· Lead the development and enhancement of internal Credit Control processes and cross-functional workflows.

· Identify opportunities for operational efficiencies, automation, and process standardisation.

· Ensure best practices are implemented across all Credit Control activities and locations.

· Significant experience leading Credit Control and Accounts Receivable functions.

· Fluent in English for a business environment

· Proven track record of reducing aged debt and improving collection performance.

· Strong stakeholder management skills with the ability to influence senior business leaders.

· Strong Knowledge of accounting principles

· Excellent analytical, reporting, and problem-solving capabilities.

· Strong understanding of credit risk management, bad debt provisioning, and AR processes.

· Experience supporting audits and financial reporting requirements.

Desirable

· Experience establishing or scaling shared service operations.

· Experience of multiple ERP systems

· Experience managing multi-site or international teams.

· Knowledge of process improvement methodologies and automation initiatives.

· Experience within a multinational or high-volume transactional finance environment.

Skills