Head of Customer & Commercial Design
Summary
The Head of Customer & Commercial Design will lead design initiatives for the government's public sector rail owning group, focusing on integrating train operations and improving customer journeys ahead of the transition to Great British Railways.
About DFT Operator Join Our Team at DFTO DFTO is the government’s public sector rail owning group. Its purpose is to bring all currently privately-owned train operators into public ownership in advance of the creation of Great British Railways in 2027 - and deliver improvements in the here and now by unifying and integrating train operations under common public ownership. DFTO has over 30,000 employees, runs over 11,000 services a day and delivers over 930 million customer journeys across its n…