Head of Customer Success

Medow is looking for a Head of Customer Success to lead the next stage of our customer organisation. We now support more than 1,000 specialist clinics across Australia and New Zealand , and as we enter our next phase of growth — scaling toward $10M ARR and expanding from our AI Scribe into a broader suite of AI products for specialist practices — we’re looking for a senior leader to own the entire post-sale customer journey. This role reports directly to the CEO and will own onboarding, adoptio…