Head of CX Platform Engineering & Cyber Resilience
Posted Updated 4
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This position is no longer accepting applications(closed Oct 23, 2026).
Summary
A senior engineering leadership role at Jetstar Airways directing software engineering for customer journeys (booking, payments, travel) while owning cyber engineering and resilience of the digital estate. Involves managing four engineering managers and a large contracted workforce from Jetstar's Docklands HQ in a permanent hybrid setup.
Jetstar Airways seeks a Principal Engineering Manager, CX & Resilience to lead software engineering across Jetstar’s customer journeys—booking, payments, and travel—and to own cyber engineering and resilience of the digital estate. You will direct four managers and a large contracted workforce, ensuring security, reliability, and a unified engineering standard. Based at Jetstar Headquarters in Docklands, this permanent hybrid role partners with Payments, Identity & Memberships, and Cyber & Crit…