Head of Data Quality

We are looking for a Head of Data Quality to join our team as one of our first hires. In this role, you will ultimately be responsible for the accuracy of our resource directory and the pace at which we expand our services across the country.

Key Performance Indicators:

• Information included in resource directory is >95% accurate.
• Validate and vet the 50K autism resources across the United States by October 2022.
• Contribute to an overall Net Promoter Score of 90+.

Key responsibilities:

• Manage a team of 3 full-time data validation contractors and a $75K budget to validate and vet the information of every autism resource across the country.
• Develop a process to re-validate every existing resource every 90 days.
• Develop process to collect waiting list information on a bi-weekly basis for relevant service providers (diagnostic evaluations, ABA therapists, speech therapists).
• Perform weekly audits on accuracy of data.
• Determine what it means to be Beaming-Verified and then maintain a list of Beaming-Verified providers.
• Actively contribute to a positive team culture. As one of our first hires, you are incredibly important for setting the kind of culture we want to develop.

Reporting structure:

• You will report directly to the CEO, Chris.

You will thrive in the role of Head of Data Quality if you have:

• A desire to fundamentally change the lives of parents of children with autism.
• A strong attention to detail and a willingness to roll up your sleeves and do work that isn’t always the flashiest. You are the final eyes on everything that goes into the resource directory. This might mean you do manual checking yourself to make sure a website URL is up-to-date or that a clinic is still in business. You will mostly be delegating this work to your team of contract workers, but as the person ultimately responsible for making sure it is accurate, you will surely be double-checking some of the work yourself, and no work can be beneath you.
• Ability to deal well with ambiguity. You will have the freedom to get your work done in whatever way you see most fit, meaning you will create a lot of processes from scratch. This can be energizing for some and overwhelming for others.
• Flexibility. We are small, scrappy, and constantly evolving. Priorities can change and we need someone who can roll with the punches.
• Skilled at delegating and leading a team. You will be interfacing with a team of 3 contract workers on a daily basis. Your job is to keep them busy, working on the right things, remove roadblocks, and give them feedback by checking their work on how they can make sure we hit the 95% accuracy targets.
• The drive to be part of building something new - to work hard, to be your best self and to adapt to the constant change and evolution of a start-up.

This is a full-time virtual role. Chris and Missy are in San Francisco, working from home and coffee shops. If you are also in San Francisco, we’d love to work with you in person as much as possible, but this is not an expectation.

Beaming Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

All your information will be kept confidential according to EEO guidelines.