Head of Global Markets IT Asia-Pacific

Summary of the position:

Based in Singapore and reporting directly to the Head of ISAP, with a functional reporting line to the Global Head of ISR/Global Markets IT, the Head of Global Markets IT for Asia-Pacific is accountable for the end-to-end software delivery, operation and continuous improvement of the technology capabilities supporting Global Markets across the region. The role leads all regional Global Markets IT activities, currently spanning Hong Kong, Tokyo and Singapore, and acts as a strategic technology partner to the business, enabling sustainable growth while ensuring operational resilience, regulatory compliance, sound risk management and alignment with the global technology strategy of the bank. He/She is a permanent member of GMI Exco.

Leading a workforce of currently 250–300 employees and external resources, the role is responsible for building a high-performing, inclusive and collaborative organisation, developing leadership capabilities and delivering strategic initiatives through modern engineering practices, innovative in-house solutions and selected vendor platforms.

Main responsibilities:

• Lead and oversee all GMI teams and activities throughout the Asia-Pacific region, exercising hierarchical authority over the ISAP organization and functional management of the Heads of GMI in Hong Kong and Japan Shape and develop the software engineering capabilities required to support the bank’s priorities and the specific needs of Global Markets IT in line with ISR guidelines and standards
• Build a sustainable, inclusive and high-performing organisation in which teams collaborate effectively, deliver strong results and develop their skills and careers
• Ensure that the department consistently delivers high-quality, secure and resilient solutions that meet business expectations and applicable bank standards
• Ensure end-to-end ownership by the teams of the applications and projects within their remit, covering requirements definition, solution design, development, testing, production deployment, operational support and continuous improvement
• Own and manage the GMI Singapore department budget while overseeing regional budget allocation across Asia-Pacific, ensuring disciplined resource allocation and effective use of funds in contribution to the IT Business Line budget
• Translate the bank’s strategy, policies and operating principles into clear priorities and effective ways of working within the department, in alignment with ISR and Global Markets IT
• Maintain robust project delivery and software engineering practices in accordance with bank standards and in close collaboration with the Global Head of GMI
• Act as a trusted partner to internal stakeholders, regularly assess their satisfaction and lead concrete actions to improve service quality and business outcomes

• Represent the department with senior Business and IT management, in coordination with the IT Business Line managers, and co-chair the GMI Asia Steering Committee
• Drive continuous improvement across the operating model, governance, organisation, tooling, sourcing, training, coaching, methodologies and engineering practices, both within the department and across the Singapore centre
• Champion innovation within the department and contribute at ISAP Singapore and global ISR levels to the identification, assessment and adoption of relevant technologies, engineering practices and new ways of working