Head of Information Technology based at Mumbai
Summary
Head of IT for a Mumbai-based Digital Cable TV, broadband, and passive fibre network operator, leading technology strategy, large-scale network deployments, IT security, and regulatory compliance while managing cross-functional teams across media, BFSI, education, and government clients.
Role & responsibilities
Leading end-to-end technology strategy and execution across Digital Cable TV, Broadband (retail & enterprise), and Passive Fibre Network operations. Spearheaded the integration of Digital Cable TV, Fibre, and Broadband teams into a unified tech organizationimproving collaboration, resource utilization, and service delivery. Achieved INR 30 Cr in cost savings within 9 months by eliminating inefficiencies and driving smart vendor negotiations. Manage 9 Petabytes of traffic on daily basis and 4 terabits per second of total bandwidth Spearheading the rollout of various enterprise-grade products and solutions, tailored to meet diverse business needs across sectors such as media, BFSI, education, and government. Overseeing large-scale broadband deployments and fibre network expansion projects to enhance service reach and performance. Redesigning team structures and workflows to align with industry SLAs and performance benchmarks. Driving digital transformation initiatives to boost customer experience, operational agility, and service quality. Ensuring high availability, scalability, and security across IT and network infrastructure. Overseeing all regulatory compliance requirement for DTV, ISP business and IT security. Managing cross-functional teams, fostering innovation, and leading talent development across technical verticals. Collaborating with key stakeholders to ensure alignment with business goals and regulatory compliance. Accountable for uptime, network performance, and SLA compliance across all technology verticals
Client Information