Head of Loyalty (Retail)

Responsibillities :

• Strategically lead the loyalty team, ensuring effective program execution and expansion [1].
• Develop and implement loyalty strategies to enhance customer retention and satisfaction [3].
• Define program features, benefits, and KPIs to drive engagement [5].

• Qualifications:

• Experience in loyalty program management or a related field.
• Strong leadership and strategic planning skills.
• Analytical mindset with proficiency in KPI tracking and program evaluation

Qualifications

• Excellent in English (Prefer graduate from overseas)
• Minimum Bachelor Degree
• Experience min 1 year handle loyalty
• Passionate in Information Technology
• Good analytical thinking