Head of Marine Safety & Compliance

This is a permanent position based on-site at our pier located in Bermondsey, SE16 with the opportunity to work from home one day per week, and will also take the responsibility of Designated Person.
ABOUT US:
City Cruises UK, part of the Hornblower Group, runs sightseeing, dining and private charter cruises on the River Thames in London and in York. Safety is our number one value, and we’re looking for an experienced marine safety leader to head it up.
THE ROLE
The Head of Safety and Compliance leads safety across our London passenger vessel operations and is the company’s Designated Person (DP). Reporting to the Operations Director, you will own our Safety Management System, lead our relationships with the MCA, PLA, MAIB and other authorities, and set standards for marine crew competence. You will also oversee health and safety across our shore-side operations, including piers, offices and contractors.
You will lead the safety and compliance team, including the Safety and Compliance Manager, who acts as Deputy DP, and the Marine Training Manager. Together you will build an open, just safety culture where everyone feels confident to raise concerns.
WHAT YOU'LL DO

Act as our Designated Person, providing the link between vessels and shore management, with direct access to our Managing Director
Own and continually improve our Safety Management System under the MCA’s DSM Code, protecting passengers, crew and vessels
Build strong, trusted relationships with the MCA, PLA and MAIB
Work with Operations and Engineering to keep our fleet safe, compliant and running
Set the standards for marine crew competence, training and fitness for duty
Lead health and safety across our piers, offices and contractors
Build an open, just safety culture where people speak up, and learn from every near miss and incident

WHAT YOU’LL BRING
Essential

Significant senior experience in passenger vessel operations or marine safety management
Experience of working under the DSM or ISM Code, including MCA surveys and audits
DP or DPA training, or willingness to complete it within 6 months
Experience of managing health and safety in a shore-side or multi-site operation
Experience of leading investigations, including those reportable to the MAIB
Experience of managing people and a budget
Credibility with Masters, crew and regulators, and the confidence to challenge at senior level

Great to have

Master’s Certificate of Competency or Boatmaster’s Licence
Experience as a DP or DPA
NEBOSH General Certificate or equivalent
Lead auditor qualification
River Thames or other inland / coastal passenger experience
Experience of Helm CONNECT or similar software

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