Head of Operations
Description
Company Overview:
Our client is a fast-growing medical technology company that has revolutionized the fitness world. Their products change the way most people think and feel about fitness, nutrition and a healthy lifestyle. With a refreshingly inclusive and collaborative company culture, they are ever evolving and strive to bring their consumers the best quality products.
Position Overview:
In this role you will oversee the order management team, ensuring orders are processed on time and correctly and any related inquiries are managed professionally.
Responsibilities:
Work via 3PL to ensure on-time, in full delivery of customer orders and strive to ensure zero overdue orders
Ensure all activities are carried out in compliance with local, national and international legislations
Source, negotiate and oversee activities of all 3PL providers – including fulfillment centre, inbound and outbound freight providers
Participate in Sales & Operational Planning routines – including customer forecast reviews and inventory planning meetings
Identify and implement system improvements to minimize manual data entry (EDI)
Key Qualifications:
10+ years experience (with minimum 5 years at management level)
Excellent negotiation skills
Demonstrated people management skills
Strategic thinker
Located in Hoboken, NJ.
Base salary plus bonus. Full health coverage.
Great company with tremendous room for growth.