Head of Operations
Position: Head of Operations, EMEA
Location: Warsaw, Poland
Working mode: Hybrid – 4 days/week from the office
About our Client
Our Client is a rapidly growing US-based AI company developing an enterprise platform that enables organizations to safely build, deploy, and manage AI agents at scale. Their solutions help some of the world’s leading companies automate business processes while ensuring security, compliance, and reliability. With headquarters in New York and a growing European hub in Warsaw, the company is expanding its operational capabilities to support further international growth.
About the role
We are looking for a Head of Operations, EMEA to build and optimize operational processes supporting our Client’s rapidly growing Warsaw hub.
This is a highly autonomous, hands-on leadership role for someone who enjoys solving problems, improving the way organizations operate, and driving execution across multiple teams. You will work closely with Finance, Sales, Legal, Product, and Engineering, ensuring smooth day-to-day operations while introducing scalable processes and AI-driven automation. The role is similar to a Chief of Staff rather than a traditional Office Manager or COO position.
What we’re looking for
Experience in Operations, Business Operations, or Chief of Staff roles
Strong project management and cross-functional coordination skills
Ability to improve and scale operational processes
Hands-on mindset with strong ownership and problem-solving skills
Experience working in fast-growing technology companies is a strong advantage
Fluent Polish and English
Your responsibilities
Oversee day-to-day operations of the Warsaw EMEA hub
Build and optimize operational processes across the organization
Coordinate collaboration between Finance, Sales, Legal, Product, and Engineering
Support customer-related operations, contracts, and vendor management
Manage operational budgets together with Finance
Drive automation initiatives using AI tools
What our Client offers
B2B contract
USD 8,000–12,000 monthly (with flexibility for exceptional candidates)
Attractive equity package
20 paid days off
Private healthcare
MacBook Pro
Hybrid work model (4 office / 1 remote)
Opportunity to build a key operational function from the ground up
High level of ownership and direct impact on company growth
International, fast-paced AI environment working with global teams