Head of Payments
Summary
Leads a payments team, manages bank/PSP relationships, and scales payment infrastructure across crypto, regulated finance, and e-commerce for a fintech group.
We are hiring on behalf of our client, a fast-growing fintech group operating across crypto, regulated financial services, and e-commerce, managing multiple entities and payment infrastructures across jurisdictions.
We are seeking a senior payments leader whose primary responsibility is leading and scaling a payments team, while owning and developing long-term relationships with banks, EMIs, PSPs, and APMs.
This role begins as a co-lead position and is designed to progress into full ownership of the Payments Department.
Role Overview
As Head of Payments, you will lead a team of payments specialists, ensure execution quality, and maintain stable, scalable, and redundant payment capabilities across all group entities.
You will operate at the intersection of operations, business development, and regulation, with exposure to MSB structures, MiCA licensing preparation, and multi-entity e-commerce operations.
Key Responsibilities
Team Leadership & Execution
Lead, manage, and develop the Payments team
Establish clear ownership, workflows, and performance standards
Drive structured, predictable execution
Hire and onboard additional team members as scale requires
Ensure independent team performance with minimal escalation
Banking & PSP Relationship Management
Own and maintain senior relationships with:
Banks and EMIs
PSPs and APM providers
Act as primary escalation point for operational and capacity matters
Continuously expand and strengthen the network of payment partners
Work closely with Business Development to position entities sustainably
Crypto & Regulated Payments
Oversee payment infrastructure for crypto-related activities
Coordinate with Legal and Compliance on regulated setups
Support alignment with MiCA licensing requirements
Ensure operational continuity and risk diversification
E-commerce Payments
Lead PSP, APM, and B2B banking setup across multiple e-commerce entities
Ensure strong approval ratios and local payment coverage
Proactively replace underperforming providers
Support launches and entity transitions without disruption
Cross-Functional Coordination
Collaborate closely with Legal & Compliance, Business Development, and Product teams
Ensure consistent, professional representation toward external partners
What Success Looks Like
A high-performing payments team operating with autonomy
Stable, long-term relationships with key banking and PSP partners
Predictable onboarding pipelines and outcomes
Strong redundancy with no single-provider dependency
Operational readiness for regulatory expansion, including MiCA
Who This Role Is For
Senior payments professional with proven team leadership experience
Strong background in fintech, banking, PSPs, and regulated environments
Comfortable operating in crypto and higher-risk contexts
Confident external-facing communicator
Execution-driven, structured, and decisive