Head of Procurement (Retail/F&B/Hospitality)

Key Responsibilities:

Develop and implement the overall procurement strategy aligned with the organization's business objectives, growth plans, and operational requirements.
Lead, mentor, and develop a high-performing procurement team, fostering a culture of collaboration, accountability, and continuous improvement.
Establish procurement policies, processes, and governance frameworks to ensure best-in-class procurement practices.
Drive procurement transformation initiatives, leveraging digitalization, automation, and process optimization to enhance efficiency and effectiveness.

Oversee the end-to-end procurement lifecycle across all spend categories, including F&B, consumables, indirect procurement, marketing, technology, facilities management, capital expenditure (CAPEX), and corporate services.
Develop category strategies to optimize cost, quality, service levels, and supplier performance.
Lead strategic sourcing initiatives, supplier selection, tender exercises, contract negotiations, and supplier onboarding activities.
Establish and maintain strong relationships with key suppliers, strategic partners, and stakeholders to ensure long-term value creation.

Identify and implement cost-saving opportunities, value engineering initiatives, and procurement efficiencies across the organization.
Lead high-value commercial negotiations to secure favorable pricing, payment terms, rebates, and service agreements.
Monitor market trends, commodity pricing, and industry developments to manage procurement risks proactively and opportunities.
Deliver annual cost reduction and productivity targets while ensuring business continuity and service excellence.

Oversee the preparation, negotiation, review, and management of supplier contracts and service agreements.
Ensure procurement activities comply with company policies, legal requirements, and regulatory standards.
Establish robust contract management processes to ensure supplier compliance, performance monitoring, and risk mitigation.
Drive ethical sourcing practices and maintain strong governance across procurement activities.

Partner closely with Operations, F&B, Marketing, Finance, Technology, Facilities, and other business functions to understand procurement requirements and align sourcing strategies.
Support business expansion initiatives, including new openings, refurbishment projects, and operational enhancement programs.
Act as a trusted advisor to senior leadership on procurement strategy, market intelligence, and supply chain risks.

Ensure uninterrupted supply of goods and services across all locations while optimizing inventory levels and working capital.
Collaborate with Operations and Supply Chain teams to improve demand planning, replenishment, and inventory management processes.
Drive supplier performance management initiatives through regular reviews, KPIs, and service level agreements (SLAs).
Develop contingency plans to mitigate supply disruptions and ensure business continuity.

Develop and monitor procurement KPIs, dashboards, and reporting frameworks to track procurement performance and savings realization.
Prepare and present regular procurement performance reports, cost analyses, and strategic recommendations to senior management.
Continuously review procurement processes and identify opportunities for improvement and innovation.

Bachelor's Degree in Procurement, Supply Chain Management, Business Administration, Finance, or a related discipline. Professional procurement certifications (e.g., CIPS, CPSM) are highly preferred.
Minimum 10-15 years of progressive procurement experience, with at least 5 years in a senior leadership role managing end-to-end procurement operations.
Proven experience leading procurement functions across multiple spend categories within retail, hospitality, FMCG, F&B, entertainment, or other consumer-facing industries.
Demonstrated success in strategic sourcing, supplier negotiations, cost optimization, and procurement transformation initiatives.

Strong expertise in end-to-end procurement, strategic sourcing, category management, and supplier relationship management.
Excellent commercial acumen with strong negotiation and contract management capabilities.
Proven ability to drive cost savings, process improvements, and operational efficiencies.
Strong analytical and problem-solving skills with the ability to make data-driven decisions.
Excellent stakeholder management and influencing skills, with the ability to engage effectively across all organizational levels.
Strong understanding of procurement systems, ERP platforms, and procurement analytics tools.
Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.

Strategic thinker with strong business acumen and a results-oriented mindset.
Hands-on leader with the ability to operate effectively in a fast-paced, dynamic environment.
Strong people leadership capabilities with proven experience building and developing high-performing teams.
Excellent communication, presentation, and interpersonal skills.
Highly resilient, adaptable, and capable of managing multiple priorities simultaneously.
Demonstrates high levels of integrity, professionalism, and ethical business conduct.