Head of Product and Technology Innovation
Lexel is seeking a talented and passionate individual to fulfil the newly created role of Head of Product & Technology Innovation - to lead our technology strategy, innovation roadmap and service portfolio development.
Reporting to the General Manager Services and working closely with the Senior Leadership Team, you will be responsible for shaping Lexel's technology direction, evaluating emerging technologies, and ensuring our solutions and services remain relevant, supportable and commercially successful.
You will lead the identification, validation and development of new technology services, ensuring customer needs, market opportunities and operational readiness are aligned before investment decisions are made. This includes ownership of technology roadmaps, technical governance, service portfolio recommendations and responsible technology adoption, including AI governance.
As a key market-facing leader, you will work alongside customers, vendors and internal teams to strengthen Lexel's reputation as a trusted technology advisor. You will contribute to strategic customer engagements, support complex opportunities, develop market insights and help translate emerging technology trends into measurable business outcomes.
This is a unique opportunity to influence the future direction of Lexel's technology offerings while helping customers unlock greater value through innovation and adoption.
To be successful in this role, you will likely bring:
Lexel offers the credibility of an established New Zealand technology business, combined with the agility, accessibility and entrepreneurial spirit of an owner-operated company. Launched in 1987, Lexel has built a strong reputation helping New Zealand organisations leverage technology to improve outcomes, solve business challenges and achieve growth.
This is an opportunity to join a respected leadership team and play a critical role in defining Lexel's future technology and services direction. You'll have the ability to influence strategic decisions, shape innovative service offerings, strengthen customer relationships and drive meaningful business outcomes through technology and innovation.
Working alongside talented technical, commercial and delivery teams, you'll help ensure Lexel remains at the forefront of emerging technology trends while delivering practical, valuable and commercially successful solutions for customers.
Interested?
If you are a technology and innovation leader who thrives on shaping strategy, developing market-leading services and helping customers realise the value of technology, we would love to hear from you.
Apply now with your CV or reach out for a confidential conversation with Amelia Fitchew via amelia.fitchew@lexel.co.nz or 021 792 562.
Reporting to the General Manager Services and working closely with the Senior Leadership Team, you will be responsible for shaping Lexel's technology direction, evaluating emerging technologies, and ensuring our solutions and services remain relevant, supportable and commercially successful.
You will lead the identification, validation and development of new technology services, ensuring customer needs, market opportunities and operational readiness are aligned before investment decisions are made. This includes ownership of technology roadmaps, technical governance, service portfolio recommendations and responsible technology adoption, including AI governance.
As a key market-facing leader, you will work alongside customers, vendors and internal teams to strengthen Lexel's reputation as a trusted technology advisor. You will contribute to strategic customer engagements, support complex opportunities, develop market insights and help translate emerging technology trends into measurable business outcomes.
This is a unique opportunity to influence the future direction of Lexel's technology offerings while helping customers unlock greater value through innovation and adoption.
To be successful in this role, you will likely bring:
- Senior technology leadership experience within a managed services, software, cloud, telecommunications or related technology environment.
- A proven ability to translate technology capabilities into customer value, commercially viable services and business growth.
- Experience leading product development, service portfolio management, technology governance and innovation initiatives.
- Strong knowledge of AI, cloud, cybersecurity, automation, modern workplace technologies and service delivery platforms.
- Experience developing technology roadmaps, architecture principles, standards and governance frameworks.
- Strong commercial acumen, with the ability to evaluate market opportunities, customer needs and investment decisions.
- Excellent communication and stakeholder management skills, capable of engaging executives, customers, vendors and technical teams.
- A strategic mindset with the capacity to balance innovation, practicality, risk and business outcomes.
- A passion for continuous improvement, thought leadership and developing future-focused technology solutions.
Lexel offers the credibility of an established New Zealand technology business, combined with the agility, accessibility and entrepreneurial spirit of an owner-operated company. Launched in 1987, Lexel has built a strong reputation helping New Zealand organisations leverage technology to improve outcomes, solve business challenges and achieve growth.
This is an opportunity to join a respected leadership team and play a critical role in defining Lexel's future technology and services direction. You'll have the ability to influence strategic decisions, shape innovative service offerings, strengthen customer relationships and drive meaningful business outcomes through technology and innovation.
Working alongside talented technical, commercial and delivery teams, you'll help ensure Lexel remains at the forefront of emerging technology trends while delivering practical, valuable and commercially successful solutions for customers.
Interested?
If you are a technology and innovation leader who thrives on shaping strategy, developing market-leading services and helping customers realise the value of technology, we would love to hear from you.
Apply now with your CV or reach out for a confidential conversation with Amelia Fitchew via amelia.fitchew@lexel.co.nz or 021 792 562.