Head of Product

About

is building the platform for what happens after people connect in the real world. We began by making it effortless to share your most important information with a tap. With 2.5M+ devices sold and 100M+ in-person connections facilitated, we have an established audience and real-world distribution.

Our ecosystem spans connected hardware, consumer mobile and web experiences, subscriptions, and our platform for businesses. Our next chapter is to bring these experiences together into a cohesive software platform that helps individuals and organizations turn real-world interactions into lasting value.

The role

Reporting to the Founder & CEO, you will own product strategy and direction across . You will shape the vision with the founder and leadership team, identify our most valuable opportunities, and turn them into focused products and clear priorities.

This role combines company-level strategy with hands-on product work. You will build and lead the product organization while staying close to customers, user flows, and difficult product tradeoffs. Strong systems thinking is essential: understanding how customer journeys, product capabilities, and business models fit together, and building a platform where each product strengthens the whole.

What you will own

• Product vision and strategy. Define the long-term direction and roadmap across our consumer platform, subscriptions, dot.teams, and connected product experiences. Decide where we invest, what we prioritize, and what we stop.

• Platform strategy and systems thinking. Understand how products, customer journeys, and shared capabilities depend on one another. Shape those capabilities into focused experiences, anticipate the broader effects of product decisions, and expand the platform without unnecessary complexity.

• Consumer experience and subscriptions. Make the journey from purchase and activation to sharing, capturing contacts, and following up intuitive and valuable. Partner with Growth on onboarding, packaging, pricing, and experimentation to improve engagement, paid conversion, and retention.

• dot.teams. Balance employee and administrator needs. Build intuitive workflows, integrations, and capabilities that support adoption, customer retention, and account expansion.

• Customer discovery and new opportunities. Use interviews, observation, behavioral data, and input from Sales and Support to identify meaningful problems. Validate new ideas and lead products from exploration through launch and iteration.

• Product craft and execution. Partner with Design and Engineering to turn strategy into shipped products. Set a high bar for usability, reliability, and polish, and own customer and business outcomes after launch.

• The product organization and company leadership. Hire and develop strong product talent. Establish clear ownership and decision-making. Bring an independent product perspective to the CEO partnership and align teams around clear tradeoffs and measurable goals.

What we are looking for

• 10+ years of product experience, including substantial leadership responsibility for a product organization, multiple teams, or a significant product portfolio.

• Deep experience building and scaling consumer mobile or web products, with examples of thoughtful product decisions that materially improved the customer experience.

• Strong systems thinking: you connect customer needs, product capabilities, and business economics, identify dependencies, recognize patterns across use cases, and make decisions that strengthen the broader platform.

• A track record of owning strategy and outcomes across multiple products or a platform serving different customer groups.

• Meaningful experience with B2B SaaS or business software, including the balance between a simple individual experience and more complex organizational needs.

• Demonstrated success improving activation, engagement, conversion, retention, or expansion, and the ability to explain the decisions behind those results.

• Strong customer discovery, design judgment, and analytical skills. You combine customer insight, data, and commercial judgment when the answer is unclear.

• Technical fluency to work effectively with Engineering on platform choices, integrations, dependencies, and product tradeoffs.

• Experience hiring and developing product talent, with a hands-on approach suited to a growing, founder-led company.

• Clear communication, independent judgment, and the ability to challenge assumptions constructively while building trust.

Additional experience we value

Connected hardware and companion software, consumer subscriptions, product-led growth, ecommerce, and bringing new products, including AI-enabled experiences, from concept to market.

Why join

You will join a company with meaningful adoption and distribution, with substantial room to shape what comes next. Work directly with the founder, build a product organization, and create experiences that connect the physical and digital worlds. Your decisions will influence what we build, who we serve, and how the company grows.

Compensation

Base salary: $220,000–$260,000 USD, plus performance bonus.
Meaningful equity available for the right candidate.
Full-time, in-person role in Culver City, Los Angeles.

is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

We are committed to providing reasonable accommodations throughout the hiring process. If you require assistance or accommodation, please contact hr@dot.cards.