Head of Project Delivery – IT Services

This is a strategic leadership role with direct exposure to senior management.

Key Responsibilities

Delivery Leadership

• Own end-to-end project delivery
  

• Ensure timely, high-quality execution
  

• Drive delivery excellence across teams
  

Resource & Capacity Management

• Optimize team utilization
  

• Ensure effective resource allocation
  

• Plan future capacity and hiring needs
  

Process & Governance

• Implement scalable delivery frameworks
  

• Build dashboards and reporting systems
  

• Strengthen risk and escalation management
  

Client Management

• Oversee key client engagements
  

• Support escalation handling
  

• Drive long-term client satisfaction
  

People Leadership

• Build a strong leadership bench
  

• Mentor managers and PMs
  

• Drive performance culture
  

Who Should Apply

• Leaders who enjoy building teams
  

• Professionals who thrive in execution roles
  

• People who believe in accountability and structure
  

Requirements

Desired Profile

• 12+ years in IT services delivery
  

• Led teams of 50+ people
  

• Strong stakeholder management
  

• Proven experience in scaling delivery operations
  

• Data-driven and execution-focused
  

Benefits

What We Offer

• Leadership visibility
  

• Opportunity to build systems at scale
  

• High-growth environment
  

• Performance-driven culture