Head of Project Manager (ICT/ Project Management and Governance) up to 85K

Responsibilities

• Project Management and Governance Leadership: Define and lead Macroview Telecom’s project management and governance strategy, including PMO standards, delivery methodology, approval processes, milestone control, reporting cadence, escalation mechanisms, and governance forums.

• Portfolio Oversight: Oversee the end-to-end ICT and telecom project portfolio, including enterprise customer implementation, network infrastructure, managed services, cloud, security, data centre, and internal transformation projects. Prioritize initiatives, monitor delivery health, manage dependencies, and ensure alignment with business objectives.

• Team Leadership: Lead, coach, and develop project managers and project coordinators to deliver high-quality outcomes. Build a performance-driven culture with clear accountability, disciplined execution, effective communication, and continuous capability development.

• Delivery Methodology and Process Improvement: Establish and continuously improve practical delivery processes, templates, dashboards, risk registers, gate reviews, project health checks, and reporting mechanisms suitable for ICT and telecom project environments.

• Stakeholder and Customer Management: Engage senior internal stakeholders, commercial teams, solution engineering, operations, vendors, partners, and enterprise customers to align expectations, manage project issues, communicate progress, and ensure timely resolution of escalations.

• Performance and Delivery Control: Drive delivery performance against agreed scope, schedule, budget, quality, and customer satisfaction targets. Track key project indicators, including milestone achievement, budget variance, resource utilization, risk status, issue ageing, change requests, and customer acceptance.

• Governance Reporting and Executive Visibility: Prepare clear, fact-based project and portfolio reports for senior management, highlighting progress, risks, financial exposure, customer impact, key decisions required, and

• Resource and Vendor Management: Oversee project resource demand, capacity planning, deployment priorities, vendor coordination, subcontractor performance, and cost control to ensure delivery commitments are supported effectively.

• Risk, Compliance and Quality Assurance: Ensure project risks, dependencies, change controls, service transition requirements, regulatory considerations, security obligations, and internal compliance requirements are proactively managed throughout the project lifecycle.

Requirements

• Bachelor’s degree in Business, Engineering, Management, IT, or a related field (Master’s degree preferred).

• 20+ years of progressive experience in project, program, or portfolio management, with at least 5 years in a senior leadership role managing project teams and complex delivery portfolios.

• Proven track record in delivering complex ICT, telecom, network infrastructure, cloud, managed services, data centre, security, or system integration projects for enterprise customers.

• Strong experience in project governance, PMO operations, portfolio reporting, risk management, customer escalation handling, and cross-functional delivery coordination.

• Professional certifications such as PMP (Project Management Professional), PgMP, PRINCE2, or PMI-ACP (Agile) are strongly preferred.