Pakka

Discussion

Head of Quality Assurance – Outsourcing Operations

Open 35d

Head of Quality Assurance – Outsourcing Operations


Location: Bangalore (with travel to East, Southeast, and West Asia, global vendor sites, USA and LATAM)
Company: Pakka

Team: USA Commercial
Industry: Sustainable Packaging / Food Service Ware / Manufacturing
Job Type: Full-Time



About Us

At Pakka, we are committed to delivering eco-friendly, compostable packaging solutions that meet the highest standards of quality and sustainability. As we scale our operations globally, we are looking for a Quality Assurance Head to lead and elevate our QA systems across outsourced manufacturing partners.



Your Mission

As the Head of Quality Assurance – Outsourcing Operations, you will be responsible for designing and implementing a robust, multi-tiered quality assurance system that ensures all sourced materials, manufacturing processes, and final products, supporting global norms and methods.



Key Responsibilities

  • QA & QC for outsourcing operations including global vendor sites.
  • Develop and implement a four-tiered QA system tailored to vendor operations.
  • Lead product launches using best-in-class project management and the five-stage gate process.
  • Reduce rework, waste, and non-conformance through in-line QA checkpoints and process controls.
  • Investigate and resolve quality complaints with structured root cause analysis and preventive actions.
  • Collaborate cross-functionally with procurement, logistics, production, and R&D teams.
  • Ensure vendor qualification, audits, and corrective actions are executed effectively.
  • Maintain compliance with international certifications and regulatory standards.
  • Support technical services for sales, marketing, and customer-facing teams.







What You Bring

  • Bachelor’s degree in Chemical Engineering, Industrial Engineering, Food Technology, or related field (Master’s in Quality Management or Operations preferred).
  • 10+ years of progressive experience in QA/QC, ideally in manufacturing, food packaging, FMCG, or industrial sectors.
  • Proven experience in building or scaling QA systems in fast-growing environments.
  • Strong background in supplier quality assurance and project management.
  • Experience working in multinational or export-oriented environments, especially in the Americas.
  • Proficiency in statistical tools, design of experiments, and quality documentation systems.



Why Join Us?

  • At Pakka, we believe in doing business that’s good for people and the planet. Our global team is united by a shared commitment to innovation, integrity, and impact
  • Be a key leader in a mission-driven company shaping the future of sustainable packaging.
  • Work with a global team committed to innovation, quality, and environmental impact.
  • Lead initiatives that directly influence product excellence and customer satisfaction.



Ready to raise the bar in quality assurance?
Apply now and help Pakka deliver excellence—every time.



Show