Head of Quality
Description
About QTREX
QTREX is an innovative technology company specializing in Additively Manufactured Electronics (AME), developing and manufacturing advanced industrial 3D printing systems, conductive and dielectric inks, and high-performance electronic components for global markets, including quantum computing and other advanced technology applications.
The company operates across the full product lifecycle, from research to sales and global customer support of multidisciplinary systems
QTREX's multidisciplinary activities include chemistry and materials R&D, printing process development, software, electronics and mechanical engineering, industrial printer manufacturing, ink production, and manufacturing of advanced printed electronic components.
Position Overview
This is a key leadership position offering the opportunity to build, shape, and lead QTREX's Quality organization from the ground up.
As Head of Quality / Quality Director, you will establish company-wide standards and play a central role in the development, industrialization, and global commercialization of our advanced manufacturing technologies.
The position carries end-to-end responsibility for quality across all company operations including R&D, engineering, manufacturing processes, supply chain, product compliance, and customer service.
In this role, you will develop and implement a comprehensive, scalable Quality Management System (QMS) that supports QTREX's technological innovation, operational excellence, and international growth.
Key Responsibilities
Quality Leadership & Management Systems
- Establish and lead the company's Quality department, including organizational structure, procedures, resources, and quality objectives.
- Develop, implement, and continuously improve company-wide quality processes covering the complete product lifecycle.
- Maintain and enhance compliance with ISO 9001, ISO 14001 management systems.
- Lead internal and external audits, certification activities, management reviews, and continuous improvement initiatives.
- Establish quality KPIs, risk management processes, CAPA, nonconformance management, and change control procedures.
R&D, Engineering & Product Development Quality
- Lead quality assurance throughout product development, from requirements definition and design reviews through verification, validation, qualification, and release to production.
- Establish and implement design control, engineering change management, configuration management, and product documentation processes.
- Support multidisciplinary development involving mechanical, electrical, electronic, software, chemical, and materials engineering.
- Ensure effective quality planning and risk management during new product introduction (NPI) and transfer to production.
Chemistry, Materials & Process Quality
- Establish quality controls for conductive and dielectric ink development, qualification, and manufacturing.
- Implement processes for inspection and testing methodologies, batch traceability, process validation, and manufacturing controls.
- Ensure effective quality management of chemical materials, suppliers, production processes, and finished products.
Manufacturing & Supplier Quality
- Lead quality assurance and quality control activities for industrial 3D printer manufacturing, ink production, and advanced electronic component manufacturing.
- Establish incoming, in-process, and final inspection and acceptance processes.
- Implement supplier qualification, supplier quality monitoring, and corrective action processes.
- Lead root cause investigations, failure analysis, process improvement, and production quality initiatives.
- Establish product traceability, manufacturing records, and quality performance monitoring.
Product Compliance & Customer Quality
- Lead product quality and compliance activities related to international market requirements and regulatory standards.
- Coordinate product testing, certification, and compliance activities with engineering teams and external laboratories.
- Establish and manage customer complaint handling, field failure investigations, warranty-related quality processes, and corrective actions.
- Support product reliability, service quality, and continuous improvement based on customer and field performance data.
Requirements
Mandatory Qualifications
- At least 10 years of experience in Quality Assurance and Quality Management, primarily in companies developing and manufacturing industrial machines, complex equipment, or multidisciplinary systems.
- Proven experience leading quality activities across R&D, engineering, manufacturing, and product lifecycle processes.
- Demonstrated experience establishing, implementing, and improving Quality Management Systems.
- practical understanding of multidisciplinary product development involving hardware, software, electronics, mechanics, and manufacturing processes.
- Extensive experience with ISO 9001, quality audits, CAPA, root cause analysis, risk management, and continuous improvement methodologies.
- Experience with manufacturing quality, supplier quality, product qualification, and NPI processes.
- leadership capabilities, strong cross-functional collaboration skills, and a hands-on approach.
- Excellent English communication skills.
Advantages
- Experience in companies combining industrial machinery development and manufacturing with chemical or materials R&D and production.
- Experience in multidisciplinary industrial equipment manufacturing, including chemical processes, electronics, mechanical systems, and software.
- Experience in additive manufacturing, semiconductor equipment, or other advanced manufacturing technologies.
- Experience with chemical manufacturing, process validation, materials characterization, and batch control.
- Familiarity with UL, CE, IEC, and international product compliance and certification processes.
- Experience establishing a Quality department or building quality infrastructure in a growing technology company.