Head of Service

Description Do you thrive on keeping complex, customer-facing infrastructure running at its best? Are you ready to build and lead a service function as it scales across multiple sites and time zones? Can you stay calm, structured and decisive when a major incident hits? You'll report to the CTO and take ownership of service delivery for our customer-facing private cloud deployments — the person customers and internal teams look to when service needs to be consistent, professional and reliable. …