Head of Solutions Engineering

We’re looking for a Head of Solutions Engineering to help customers integrate, build and experiment with machine-learning models using the Shaped Platform.

You'll collaborate with a diverse range of customers to solve their ranking challenges. Additionally, you'll contribute to shaping our product roadmaps based on their customer requirements.

• Bachelor's in computer science, data science or mathematics related field. Master's degree or PhD will be advantageous.

• 6+ years of industry experience in a software engineering, data science or solutions engineering role

• Proficient with Python, SQL

• Have the willingness to wear many hats, be passionate about unblocking issues for customers, and have an excitement for problem-solving

• In-depth knowledge of mathematics, statistics and algorithms.

• Operate well within fast paced, small teams

• Excellent written and verbal communication skills.

Responsibilities

• Become an expert at using the Shaped ranking platform

• Experiment with ranking models for customer's discovery use-cases

• Analyze data to identify performance improvements for customers' models

• Experiment with pre-trained image, language, audio and video embedding models that understand our customer's discovery data

• Build strong relationships with customers’ technical teams and leaders to ensure long-term success with Shaped

• Deliver technical demos to showcase the Shaped’s capabilities to customers.

• Proactively communicate with customers on timelines, updates and next steps

All your information will be kept confidential according to EEO guidelines.

• Salary $150K - $180K
• Equity 0.20% - 0.50%