Head of the Product Competence Department (d/w/m)
Summary
Leads a small team overseeing laboratory operations, product development, and customer support for analytical measurement instruments in a chemistry-focused company.
- You will provide technical and managerial leadership to the 6-member Product Competence Team
- As laboratory manager, you will coordinate all activities in the application laboratory
- You will actively participate in the innovation process and drive the further development of our products
- You will further develop the application portfolios in collaboration with Product Management
- You will serve as the point of contact for application support and customer inquiries and provide advice on applications and measurements using our products
- You will coordinate measurements of customer samples, validations, and software tests, as well as editorial work, publications, and training for the sales team
- You will participate in development projects as a representative of the customer’s perspective
- You will serve on national and international standards committees and oversee participation in interlaboratory tests
- You will occasionally visit our customers worldwide
- You have a degree in chemistry, biochemistry, food technology, materials science, or a related field
- You have several years of experience in personnel management, laboratory management, and administrative tasks
- You have in-depth knowledge of analytical measurement techniques
- You have experience in the statistical analysis of test results and in verifying the performance of measuring instruments according to defined requirements
- You are meticulous in your work and demonstrate a strong sense of responsibility
- You are highly customer-oriented and possess strong communication and presentation skills
- You have a good command of written and spoken German and English
- A varied role in a dynamic team
- A secure, full-time, permanent position
- A modern work environment and a well-equipped laboratory
- Comprehensive onboarding by experienced colleagues
- Family-friendly policies through flexible work schedules
- Flat hierarchies and an open corporate culture
- 30 days of vacation
- Vacation and Christmas bonuses
- Eco-mobility allowance (you choose: company bike or public transportation subsidy)
- Electric vehicle charging station right outside the door
- On-site health care provided by our company physician
- Cafeteria subsidy, free beverages, and a weekly fruit and vegetable day