Head of Volvo CE Dealership (Singapore)

Job Role:

This position is overall responsible for managing the Volvo CE owned dealer in Singapore, its P&L and market share growth in the country. The candidate shall drive steady business growth by developing business opportunities for new and used equipment sales, as well as uptime & parts sales and total solutions to secure the leading customer satisfaction in the market.

Main Tasks/Responsibilities:

• Responsible for the P&L result of the Volvo owned dealer in Singapore
• Develop and review the sales plan & targets and achieve both quantitative and qualitative sales objectives
• Setup business direction and tactics that align with Volvo CE’s ambitions on sustainability transformation, industry-leading profitability, service revenue, gender diversity, and employee involvement, and implement effective action plans
• Maximizing operational efficiency of all functions in the Volvo owned dealer in Singapore: sales of new & used equipment, parts& service sales, rental, used equipment.
• Maintain a high-performing organization with continuous organizational development: staffing, people development, succession planning, performance management, etc
• Guiding the sales team in sales and the implementation/developing sales & marketing activities to optimize long-term profitability
• Collaborate with aftermarket & dealer sales to incorporate selling the CSA as an integral part of machine sales
• Maintaining the Volvo Brand image, core values and reputation.

Authorities:

• Work within approved budgets and approval levels as set in DAG
• Implementation of sales pricing as per guidelines

Accountability:

• Machine and after sales revenue & gross margin in the dealership
• Machine market share in the country
• Dealer machine inventory management
• PMt & PMp (PDP- Partnership Development Program) with Region Asia
• Customer Satisfaction Index (CSI)

Key Skills:

• Industry/ dealer knowledge
• Volvo CE product knowledge
• Commercial knowledge/Management of a Profit and Loss
• Leadership/Business mind set
• Achievement driven
• Verbal and written communication skills
• Integrity

Required knowledge & experience:

1. Education/Professional Qualifications required for the position:

• University graduate or higher
• 7 to 10 years of experience in the field of sales and marketing in the construction equipment/ heavy machinery industry
• Commitment and experience in developing best practice in customer focused, process-based organisation
• Strong track record of business success

2. Additional Important Requirements:

• Fluent in English, both written and verbal
• Good level of Chinese is preferred
• Flexibility /adaptability