Head - Quality Assurance - Real Estate

About the Company:

We are hiring for one of our renowned Real-Estate clients for Mumbai.

About the Role:

To create and maintain a culture of Quality & Innovation across the organization.

Note:

We require candidate from Mumbai region only and from Real-Estate background.

Responsibilities:

- To create & implement a customer handover process to ensure first time right.

- Study all interfacing processes such as design, procurement & contracts, CRM, project execution and where required recommend & implement process changes to the respective process owners.

- Update the QMS to ensure it remains current.

- Analyze customer complaints & find innovative ways to address them.

- Develop, Implement a project evaluation & rating system & implement it across all projects through a CFT.

- Develop & train a cross functional team of auditors to perform audits for rating of projects.

- Build a Strong & Diverse Quality Team at Corporate & Sites.

- Be a driver for skill enhancement within the projects team.

- Create & implement a process of skill enhancement based on organization needs & ensure continuous improvement of skill across the organization.

Qualifications:

- BE/B.Tech- Civil Engineer/Postgraduate.

Required Skills:

- Construction Management

- Facilitating QMS

- Quality Management system

- Change Management

- Research & Benchmarking

Preferred Skills:

- Experience Required: >20 years (minimum 10 years into high rise residential project)

- Pay range and compensation package: Best in the industry

Salary:

Hidden