Head Waiter - Kuwait

Career Land Center is hiring an experienced Head Waiter for an F&B company in Kuwait.

We are looking for a polished and service-focused hospitality professional who can lead the service team, support smooth restaurant operations, and ensure guests receive a warm, professional, and high-quality dining experience. The Head Waiter will play an important role in supervising waiters, maintaining service standards, and coordinating closely with the restaurant management team.

Key Responsibilities

• Welcome and assist guests in a professional and courteous manner.

• Lead, guide, and support waiters during daily restaurant operations.

• Ensure food and beverage service is delivered according to company standards.

• Monitor table setup, cleanliness, service flow, and overall restaurant presentation.

• Take and serve food and beverage orders accurately when required.

• Ensure menu knowledge, product knowledge, and upselling standards are followed by the team.

• Handle guest requests, feedback, and minor complaints professionally and promptly.

• Support smooth communication between the service team, kitchen, bar, and management.

• Conduct shift briefings and communicate daily specials, guest preferences, and operational updates.

• Monitor staff grooming, punctuality, performance, and professional conduct.

• Assist with staff training, coaching, and on-the-job guidance.

• Support opening and closing procedures, stock control, and daily operational follow-up.

• Ensure compliance with hygiene, food safety, health, safety, and company procedures.

Requirements

• Previous experience as a Head Waiter, Senior Waiter, Captain Waiter, Team Leader, or similar F&B service role.

• Strong experience in restaurants, cafés, hospitality groups, hotels, or high-volume F&B operations.

• Good knowledge of food and beverage service standards and sequence of service.

• Strong leadership, communication, and team-supervision skills.

• Excellent customer-service and guest-relations skills.

• Ability to work in a fast-paced hospitality environment.

• Professional appearance, positive attitude, and strong attention to detail.

• Good problem-solving skills and ability to handle guest concerns professionally.

• Experience with POS systems is an advantage.

• International hospitality experience is an advantage.

• Willingness to relocate to Kuwait.

Benefits

• Competitive salary package

• Transportation provided

• Medical insurance

• Paid annual leave

• Airfare/flight benefits according to employment terms

• Employment visa/work permit support

• Relocation support according to employer policy

• Other benefits included in the employment package

• Opportunity to work with a large hospitality group in Kuwait