Health Coach - City

JOB POSITION: HEALTH COACH

Timing: 8am-5:30pm / 8am-1pm

Workdays: Mondays to Saturdays

Contract & Permanent

Primary Responsibilities and Duties:

• Conduct one-to-one health coaching consultations for clients enrolled in health screening and longevity programmes.
• Develop personalised health and wellness plans covering nutrition, physical activity, sleep, stress management, weight management, and healthy ageing.
• Educate and empower clients to adopt sustainable lifestyle modifications using evidence-based coaching techniques.
• Review health screening findings with the multidisciplinary team and reinforce doctors' recommendations during follow-up sessions.
• Assist in case management by coordinating clients' healthcare journey from screening to post-review follow-up.
• Arrange and coordinate specialist consultations, diagnostic investigations, allied health services, and follow-up appointments.
• Monitor outstanding investigations, referrals, and medical reports to ensure timely completion and continuity of care.
• Liaise with doctors, specialists, allied health professionals, laboratories, radiology providers, and external healthcare partners to facilitate seamless client care.
• Conduct regular follow-ups with clients to monitor progress, encourage adherence to care plans, and document health outcomes.
• Escalate abnormal findings, high-risk cases, or client concerns to the attending doctor and Clinic Manager where appropriate.
• Provide concierge-level support by responding promptly to client enquiries via phone, email, and messaging platforms.
• Maintain accurate and timely documentation of coaching sessions, follow-up activities, and case management records.
• Ensure all client records and medical information are maintained in accordance with PDPA, organisational policies and clinical governance requirements.
• Assist in developing and enhancing longevity, preventive health, and wellness programmes.
• Participate in multidisciplinary case discussions and continuous quality improvement initiatives.
• Escalate service recovery cases and client complaints to the Clinic Manager and Operations Team where appropriate.
• Support the clinic's daily operations and collaborate closely with the clinical and operations teams to deliver an exceptional client experience.
• Adhere to the organisation's policies, procedures, clinical protocols, and service standards.
• Carry out any other duties or projects assigned by the Clinic Supervisor, Clinic Manager or Operations Manager.

Key Skills:

• Strong knowledge of lifestyle medicine, preventive healthcare, and healthy ageing.
• Excellent communication and motivational coaching skills.
• Strong case management and care coordination capabilities.
• High emotional intelligence with excellent interpersonal skills.
• Ability to build rapport with executive and high-net-worth clients.
• Strong organisational skills with the ability to manage multiple client cases simultaneously.
• Excellent documentation and follow-up skills.
• Ability to work collaboratively within a multidisciplinary healthcare team.
• Professional, empathetic, and client-centric approach.

Qualifications:

• Bachelor's Degree in Nutrition, Dietetics, Exercise Science, Sports Science, Physiotherapy, Nursing, Public Health, Health Promotion, Psychology, or other relevant healthcare-related discipline.
• Minimum 5 years of relevant experience in health coaching, wellness coaching, lifestyle medicine, preventive healthcare, executive health screening, or a related healthcare setting.
• Demonstrated experience in client education, behaviour change coaching, and personalised wellness planning.

Preferred Qualifications

• Experience in longevity medicine, preventive medicine, precision health, or executive health screening.
• Certification in Health Coaching (NBHWC, ACE Health Coach, Wellcoaches, or equivalent) will be an advantage.
• Experience interpreting health screening results, body composition analysis, metabolic health markers, wearable health data, or Continuous Glucose Monitoring (CGM).
• Familiarity with evidence-based coaching methodologies and digital health technologies.

Requirements:

• Able to start work immediately or within a month

• Must be fully vaccinated for Covid, MMR (Mumps, Measles & Rubella, TDAP, Hep B)

• Position is open only to Singaporeans & Singapore PRs only

Please send your detailed resume in editable MS Word format, no graphics or formatting, together with relevant certificates in PDF to hadijah@fortressintelligence.com.sg.

If you have any questions, please call / WhatsApp to 63348311.

Please do not send any resumes / documents via WhatsApp.