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Health Information Management Clerk

Open 21d posting dated last week
This position is no longer accepting applications(closed Aug 19, 2026).

Summary

Processes and organizes patient medical records, scans documents, and ensures compliance with HIPAA while assisting with requests for protected health information.

Your experience matters

At, Highpoint Health- Winchester with Ascension Saint we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.

What we offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

Health (Medical, Dental, Vision) and 401K Benefits for full-time employees

Competitive Paid Time Off

Employee Assistance Program – mental, physical, and financial wellness assistance

Tuition Reimbursement/Assistance for qualified applicants

And much more...

Job Summary:
A Health Information Management Clerk assists requesters with access to protected health information. Responds to requests for medical information by performing duties in accordance with established hospital and departmental policy and federal laws. Organizes, analyzes and scans Medical Records.

Reports to: Director of Health Information Management (HIM)

Essential Functions

Ensures appropriate Emergency Room charts have EMS reports attached timely.
Responsible for helping all customers in a timely and courteous manner.
Preps charts for scanning according to the productivity standards.
Scans medical records according to the daily productivity standards as appropriate.
Performs quality control checks on previously scanned reports as deemed appropriate.
Maintains HIPAA standards at all times.
Receives calls to the department and routes them accordingly.
Analyzes assigned records time permitting
Log all records in designated log book that have been shredded.
Reviews all patient requests for Patient Portal access.

Education: High school diploma or equivalent required

EEOC Statement:

Highpoint Health- Winchester with Ascension Saint Thomas is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

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