Health Navigator (Street Medicine Team)

Position Summary:

The Health Navigator serves as the primary care manager for unhoused individuals and families who need services. Working alongside the street medicine team in homeless encampments, they facilitate the initial introduction to the organization’s services and maintain ongoing contact with each assigned participant. This position will work with individuals who have substance use disorder.

Duties and Responsibilities:

• Develop rapport and relationships that foster trust to ensure participants feel comfortable and safe.
• Provide face-to-face visits and make outreach calls to the participant based on their needs.
• Perform comprehensive barrier assessment to address barriers such as: psychosocial health, criminal history, physical health, probation/parole status, mental health, job-readiness/competency, substance use, DMV issues, family/support system, child support orders, custody matters, housing, tax issues, access to food, clothing and hygiene items, civil restitution orders, and access to healthcare services.
• Assist participants in enrolling in public benefit programs (Medi-Cal, CalFresh, CalWorks, etc.), medical and social services.
• Provide health coaching (glucometer training, etc).
• Support medical providers and clinical staff as needed in daily clinic operations.
• Complete all required documentation and reports in a timely fashion and in the manner required by program contracts.
• Help keep site clean and safe at all times.
• Participate in staff meetings, supervision, agency meetings and staff trainings.
• Must be able to work on-site full time.