Health Plan Advisors
SUMMARY:
- Responsible for re-selling Individual medical plans to existing members in all WellPoint states. Responsible for increasing member retention (decrease in lapse rates) by working with at-risk members.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
- Provides detailed analysis that identifies and promotes the value of the existing plan, discuss options, provides alternative plan options when appropriate and makes recommendations.
- Provide customers with counseling and recommendations for plan changes.
- Responsible for working with members during rate increases or any other time a member is a risk of leaving.
- Associate will work with cancellation requests to prevent member attrition.
- Partner with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc.
- Follow up on retention leads through outbound communications via phone or in writing.
- Must have clear and active LIFE and Health Insurance license in the state they reside. (We are ok with considering someone who might not have a current active license as long as they have it active by the time they start in October)
- HS diploma or GED
- Must be computer proficient and able to type and navigate through various screens and software
- Strong verbal and written communication skills
- Ability to multi-task and work in a fast-paced, deadline-driven environment
- Customer service oriented
Are you an experienced Licensed Insurance Agent looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career as a Life and Health Insurance agent by joining a rapidly growing company? If you answered “yes" to any of these questions – this Health Plan Advisor position is for you!
If you are interested, Please Contact Hannah Barreta at 321-710-4797 by replying to this job post.