Health Plan Advisors
SUMMARY:
- Responsible for re-selling Individual medical plans to existing members in all WellPoint states.
- Responsible for increasing member retention (decrease in lapse rates) by working with at-risk members.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
- Provides detailed analysis that identifies and promotes the value of the existing plan, discuss options, provides alternative plan options when appropriate and makes recommendations.
- Provide customers with counseling and recommendations for plan changes.
- Responsible for working with members during rate increases or any other time a member is a risk of leaving. Associate will work with cancellation requests to prevent member attrition.
- Partner with the Underwriting team to provide alternate plan options to facilitate enrollment when the selected plan is not available, due to rate ups, etc.
- Follow up on retention leads through outbound communications via phone or in writing.
- Must have clear and active LIFE and Health Insurance license in the state they reside (You will/might be asked to obtain additional licenses for other states once you start, but if they do, those licensing costs will be reimbursed. We are ok with considering someone who might not have a current active license as long as they have it active by the time they start in October)
- HS diploma or GED
- Must be computer proficient and able to type and navigate through various screens and software
- Strong verbal and written communication skills
- Ability to multi-task and work in a fast-paced, deadline-driven environment
- Customer service oriented
Advantages of this Opportunity:
- Start Date: 10/06
The greatest compliment to our business is a referral.
If you know of someone looking for a new opportunity, please pass along my contact information! We offer referral bonuses of up to $100.00 for each placement.