Health Services Informatics Manager

Health Services Informatics Manager

WMS Band 3

Location: Tumwater, WA

Salary Range: $123,245 - $135,130 Annually

The Washington State Department of Corrections has a unique opportunity for a highly-motivated expert in healthcare informatics to join the Research and Data Analytics team as the Health Services Informatics Manager! This position leads, facilitates, and manages the Health Services Informatics unit in support of the Health Services Division’s delivery of healthcare at the department.

This critical position works closely with Health Services Division staff to develop products that will inform operations, policy, and budget decision making related to care delivery. The candidate of choice will plan and organize work for staff conducting analyses that are critical to the Health Services Division’s performance accountability, service management and delivery, ability to achieve key outcomes, and budget and policy decisions.

The Health Services Informatics Manager serves as the department-level health services informatics expert providing consultation with staff, management, and executive leadership to identify data needs and services to support information requests. You will also respond to external requests including those from the Legislature, the Governor’s Office, the Office of Corrections Ombuds, Results Washington, and the media.

In this role, you will need an advanced level of expertise to successfully plan, partner, communicate, and implement rigorous data analytic strategies that allow the department’s senior leadership and program staff to make data-informed decisions. You will serve as a conduit for translating and communicating data and decision points with internal business partners.

If you are interested in developing analytic products that inform and support the delivery of health care to incarcerated individuals, we encourage you to apply!

A completed application packet will include:

We are looking for teammates who share our vision of public service, committed to an equitable and inclusive culture that fosters and inspires excellence, while promoting innovation, engagement, and safety, leading to better outcomes for our incarcerated population, our agency, and our community.

As a Health Services Informatics Manager, some of your duties will include:

• Providing leadership, supervision, and performance management to staff in the Health Services Informatics unit, which could include:
  • Establishing results-based performance expectations, sets priorities, and conducts timely and meaningful performance evaluations.
  • Providing onboarding, coaching and mentoring to staff.
  • Planning, assigning, and reviewing the work of staff.
  • Adjusting assignments and schedules to maintain adequate staffing levels.
  • Responding to fluctuating workloads, staff issues, and training needs.
  • Working with staff in all other RDA sections to streamline processes and optimize outputs.
• Planning, leading, conducting, and supervising the implementation of complex data analyses that inform the department’s policy, program, operational and budget decisions that could look like:
  • Managing the design, development, and implementation of detailed strategic and tactical clinical and operational data reports using health services data, OMNI and other data.
  • Oversight of the development, design, implementation, and maintenance of metric tracking including Coordinated Quality Improvement (CQIP) performance measures, public health reporting, cancer metrics, consult metrics, and other necessary performance reporting.
  • Managing the development and analysis of the Health Services Strategic Plan, including leading the development and implementation of performance measures.
• Serving as a department subject matter expert in health services analytics, providing consultation with Health Services Division and DOC executive leadership on analytics and the strategic utilization of data to inform policy, practice, operational and budget decisions to include:
  • Consulting with and advising Health Services leadership on the use of data tools to improve quality, manage expenditures, and develop reports specific to incarcerated individual health care data and population management.
  • Oversight of the development and administration of training and technical assistance on statewide Health Services systems to administrative and clinical leaders.
  • Conducting site visits and meetings to communicate vision and operational expectations.
  • Developing and sharing training documents pertinent to Health Services systems.

What we need (required qualifications):

• High school diploma or equivalent

AND

• Ten (10) or more years of professional experience in healthcare informatics, analytics, business intelligence, and/or statistic

OR

• Associates of Science degree in a technical or related field

AND

• Eight (8) or more years of professional experience in healthcare informatics, analytics, business intelligence, and/or statistic

OR

• Bachelor's degree in healthcare, public health, social science, statistics, public administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education of the Council of Higher Education Accreditation (CHEA) or a foreign equivalent.

AND

• Five (5) or more years of professional experience in healthcare informatics, analytics, business intelligence, and/or statistic

OR

• Masters degree in healthcare, public health, social science, statistics, public administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education of the Council of Higher Education Accreditation (CHEA) or a foreign equivalent.

AND

• Four (4) or more years of professional experience in healthcare informatics, analytics, business intelligence, and/or statistic

OR

• PhD degree in healthcare, public health, social science, statistics, public administration or related field from an accredited institution whose accreditation is recognized by the U.S. Department of Education of the Council of Higher Education Accreditation (CHEA) or a foreign equivalent.

AND

• Two (2) or more years of professional experience in healthcare informatics, analytics, business intelligence, and/or statistic

In addition to the above education and experience the below knowledge, skills, abilities and/or competencies are required:

• Two (2) or more years of progressive leadership/supervisory experience
• Two (2) or more years of experience using SQL
• Strong analytical problem-solving skills
• Excellent verbal and written communication skills
• Ability to present complex ideas and information with detail appropriate to the target audience

What will make your application stand out (preferred qualifications):

• Master’s degree in healthcare, public health, statistics, public administration or related field
• Three (3) years of professional experience in healthcare informatics, analytics, business intelligence or statistics
• Experience in health care quality improvement practices
• Experience in Microsoft SQL Server business intelligence tools or similar
• Advanced training in multi-variate statistical methods and/or research design
• Knowledge of Washington state and federal health care laws, standards, and practices

Vision: Working together for safer communities.

Mission: Improving public safety by positively changing lives.

Our Commitment: To operate a safe and humane corrections system and partner with others to transform lives for a better Washington.

Our Core Values:

DOC is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, sex, marital status, sexual orientation, gender identity, gender expression, age, honorably discharged veteran, veteran status, genetic information, or the presence of any sensory, mental or physical disability or the use of a trained guide dog or service animal by a person with a disability.

IMPORTANT NOTES:

• DOC complies with the employment eligibility verification requirements for the federal employment eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form. https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents
• DOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit .
• This recruitment may be utilized to fill more than one position.
• Please include a minimum of three (3) professional references with your application. A professional reference is defined as an individual who has been paid to supervise your work and can attest to your work performance, technical skills, and job competencies. If you do not have any or sufficient professional references, please include non-related professionals, such as educators or other professional associates.
  **Please note: Phone number AND email address are required for all professional references.
• A background check including criminal record history will be conducted prior to a new hire. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• Employees may work directly with or near incarcerated individuals in a potentially hazardous setting. Please consider this when deciding whether to apply.
• We are committed to maintaining a drug and alcohol-free work environment, and our employees are expected to comply with all state and federal laws. A pre-employment drug test may be administered as part of the selection process, and applicants who test positive for any controlled substances, will be disqualified from consideration.
• Oleoresin Capsicum (OC) is an aerosol pepper spray made available as a means of self-defense and/or de-escalation. Applicants with sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Animal care projects are a common component of most Washington State prisons, including dog and cat programs. Applicants with animal sensitivities or allergies are encouraged to ask about the level of exposure they could expect in this position.
• Tuberculosis (TB) is a priority health issue for DOC employees. The successful candidate may be required to provide valid proof of a baseline TB skin test within 60 days from the date of hire. When positive tests result, further information, testing and treatment will also be required. Employment is not contingent upon test results.
• Foreign equivalent degrees awarded outside the United States must have a credential evaluation report attached to your application. You may request the required evaluation/documentation from www.wes.org and www.aice-eval.org. Until this documentation is provided, you will not be selected to move forward in the hiring process.

Telework Details

This position may be allocated for telework. If authorized for the role, work may be performed from your home or another offsite location within the state of Washington using a reliable internet or cellular hotspot service at that time. Employees are expected to perform assigned duties in a safe manner, to take proper care all state-issued equipment, and maintain confidentiality of all information in possession while working offsite. Employees will be required to commute to a Department of Corrections facility or field office as business requires, to potentially include components of the onboarding process. Some offices will have a “drop in” area available, however, a dedicated workspace within a DOC facility will not be provided.

What We Offer:

As an employee of the Department of Corrections, your work-life integration is a priority. Washington State employees are offered one of the most inclusive and competitive benefits packages in the nation. Besides comprehensive family insurance for medical, dental, and vision, these perks also may include:

• Remote/telework/flexible schedules (depending on position)
• Up to 25 paid vacation days a year
• 8 hours of paid sick leave per month
• 12 paid holidays a year
• Generous retirement plan
• Flex Spending Accounts
• Dependent Care Assistance
• Deferred Compensation and so much more!

*Teamsters 117 represented positions receive 3 days of bereavement leave.

PERS: State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email mackenzie.conley@doc1.wa.gov or call us at 509-630-9160. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6388.