Health Technician (Audiology)

Incumbent is a staff health technician (Audiology) under the clinical supervision of a fully licensed Audiologist. This position is located in the Audiology & Speech Pathology Service at VA North Texas Healthcare System (VANTHCS), Dallas, Texas. The incumbent will be assigned to a primary duty station (Dallas, Bonham, Fort Worth, or Tyler). The duties and responsibilities are to be carried out in all clinical and other patient care areas involved with the Audiology service.

The incumbent serves as an essential member of the Audiology Clinic team, providing both direct patient care and administrative support to ensure high-quality, patient-centered services. The position performs a wide range of clinical assistance tasks including greeting and escorting patients, delivering patient instruction and counseling related to hearing loss and hearing aid use, performing non-diagnostic otoscopy, cerumen management, taking earmold impressions, and supporting hearing aid maintenance and troubleshooting. Additional technical duties include completing listening checks, conducting electroacoustic analysis, pairing hearing aids and accessories via Bluetooth, programming previously stored settings, and activating remote controls. The incumbent is responsible for timely and accurate documentation of all clinical interactions within the electronic medical record and for completing tracking, ordering, and documentation functions using ROES. Administrative responsibilities include managing office supplies, tracking loaner hearing aid inventory, processing electronic orders and verifying incoming components, scheduling patient appointments, serving as backup for reception and timekeeping, mailing hearing aids and accessories, processing ROES transactions, and certifying and issuing assistive devices. The incumbent responds to routine patient inquiries, assists visitors, maintains infection control and patient safety standards, and ensures all instrumentation, equipment, and clinical surfaces remain clean and disinfected. The position also reprocesses reusable medical equipment in accordance with Medical Center infection control procedures and established reusable medical equipment policies. All duties are performed in compliance with established protocols, standard operating procedures, guidelines, and directives. Work Schedule: Monday - Friday, 7:30am - 4:00pm Virtual: This is not a virtual position. Functional Statement #: 54792F, 54793F, 54794F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.