Healthcare Billing Specialist (Home Health)
Posted Updated 6
views
Description
Job Post: Healthcare Billing Specialist (Home Health)
Position Code: GJ-MHS
Position Type: Full-Time (40 hours per week)
Work Hours: 9:00 AM – 5:00 PM PDT
Work Days: Monday to Friday
Salary: Starting at $6 - 7 per hour (depending on experience)
About the Company
Our client is a U.S.-based healthcare billing and management company providing comprehensive medical billing, revenue cycle management, and administrative support to healthcare providers. Their mission is to streamline operations, optimize reimbursements, and deliver exceptional patient service.
About the Role
We are looking for a detail-oriented Healthcare Billing Specialist with strong experience in medical billing and revenue cycle management, particularly within home health agencies. This role requires someone who can manage billing workflows end-to-end while supporting administrative and patient-facing tasks.
Experience with ALORA software, home health billing processes, and reviewing Notices of Admission (NOAs) is highly preferred.
Key Responsibilities
Billing & Revenue Cycle Management (Top Priority)
- Manage full-cycle medical billing, including claim submissions, follow-ups, denials, and appeals
- Review and process NOAs (Notices of Admission) for accuracy and compliance
- Perform home health agency billing, ensuring adherence to payer guidelines
- Utilize ALORA software for billing, documentation, and tracking
- Verify insurance eligibility and benefits
- Ensure claims are accurate, complete, and compliant before submission
- Meet daily KPI of 45 claim follow-ups per day
- Upload, track, and organize Explanation of Benefits (EOBs)
Administrative & Executive Support
- Prepare and maintain reports, spreadsheets, and documentation
- Assist with administrative overflow and operational tasks
- Provide executive support to ensure smooth day-to-day operations
Patient & Reception Support
- Answer and manage calls using Nextiva VoIP system
- Respond to patient inquiries professionally and promptly
- Provide receptionist-level support when needed
Tools & Platforms
Experience with the following is preferred:
- Billing/EHR Systems: ALORA (highly preferred), eClinicalWorks (ECW), AdvancedMD, DrChrono, WebPT, Fair Bill, Elation, TheraBill
- Communication Tools: Nextiva VoIP
Requirements
- Proven experience in medical billing and revenue cycle management
- Hands-on experience with home health billing and NOA review
- Familiarity with ALORA software is a strong advantage
- Strong attention to detail and organizational skills
- Excellent written and verbal English communication
- Ability to multitask and adapt to shifting priorities
- Solid understanding of HIPAA compliance and confidentiality
Basic Requirements
- Clear English communication (written and spoken)
- Relevant experience in healthcare billing/administration
- Willingness to provide NBI or Police Clearance if requested
- Fully available during working hours (no other clients)
- Comfortable attending video meetings with camera on
Technical Requirements
- Reliable computer (laptop or desktop)
- High-speed internet (minimum 15 Mbps)
- Noise-canceling headset
- Webcam
- Quiet, professional workspace
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, trainings, or allowances listed are optional contractor perks and not employee benefits.
Skills
As published by workable · 23 questions · 5 written answers
Basics
First name, Last name, Email, Phone, Address, Education, Experience, Resume, Cover letter
Short answers (5)
- What is your Date of Birth?
- What is your middle name? (We use this to correctly organize applicants who may share similar names. If you don’t have one, please type ‘NONE’)
- How much is your expected hourly rate for this role? (in USD)
- How many years of experience do you have working with US-based clients/clinics?
- In a 1–2 minute voice recording, please answer the following question: (1) Describe your experience with end-to-end billing (claims submission, follow-ups, appeals). To record your answer, you can use a free recorder such as www.vocaroo.com. Simply click record, speak clearly. Once you’re done recording, copy the link and paste it below.
Pick from a list (13)
- Are you available to work at this time schedule?
- Do you accept the payment rate listed in the job description for this role?
- Do you have more than 1 year of experience working in the healthcare industry preferably with US clients/companies?
- Do you have experience using EMRs (Electronic Medical Record) and EHRs (Electronic Health Record)?
- Do you have experience using CRMs or related softwares?
- Are you able to join video calls (Zoom, Google Meet, etc.) during your shift and turn on your camera if needed?
- Do you have a reliable computer, headset, and camera available for work if you are offered the position?
- This role requires a background check clearance (NBI clearance, local police clearance, or equivalent). Will you be able to provide one if hired?
- Have you ever been convicted of any crime involving fraud, theft, dishonesty, or breach of trust?
- Have you ever been involved in any incident where client or company information was mishandled, leaked, or misused?
- Have you ever been terminated, dismissed, or asked to resign from a previous job due to misconduct, violation of company policy, or performance issues?
- Please mark all that you have experience with
- Do you have experience using the ALORA software?
Written answers (5)
- Is there any additional information you’d like to share that may help us better understand your qualifications for this role? (If not, put "none")
- Describe your knowledge and experience with pain management, physical therapy, and home health.
- Do you have experience with home health agency billing? If yes, how long?
- Which EHR/EMR or billing systems have you used? (e.g., ECW, AdvancedMD, DrChrono, etc.)
- Have you handled NOA rejections or late submissions? What steps did you take to resolve them?