Healthcare Customer Relationship Officer
Salary: Up to S$3,300 (Commensurate with experience)
Working Hours: Monday to Friday: 8:30am – 5:00pm, Saturday: 8:30am – 1:00pm
Location: East
Industry: Healthcare
A well-established healthcare organisation is looking for a Customer Relations Officer to support patient enquiries, appointment coordination and customer service operations in a healthcare setting.
Job Responsibilities:
- Support daily call centre and administrative operations
- Handle customer and patient enquiries via phone and email
- Manage appointment bookings and scheduling
- Attend to customer enquiries and feedback professionally
- Provide accurate information and follow up on enquiries promptly
- Perform outbound calls when required
- Maintain good customer service standards and professionalism
Job Requirements:
- Min. GCE ‘O’ Level
- Min. 2 years of relevant customer service experience, preferably in healthcare environment
- Candidates with Patient Service Associate experience in hospitals or clinics are advantageous
Looking fora change or a new challenge? Please email your detailed resume in MS Word format to cherry.cheng@celecti.com.sg
Cherry Cheng Wei (Ms.) | Talent Acquisition Consultant | CEI Reg. No: R26160225