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ReWorks Solutions

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Healthcare Intake Specialist

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Job Title: Healthcare Intake Specialist

Company: ReWorks Solutions

Location: Remote (South Africa – US Hours - 9am-5pm EST)

Type: Full-Time

Responsibilities:

  • Serve as the initial point of contact for healthcare clients seeking ABA therapy services.
  • Collect, review, and verify client demographic, insurance, and medical information.
  • Explain intake procedures, program details, and service eligibility to clients and families.
  • Coordinate scheduling of clinical assessments and intake appointments.
  • Maintain accurate and timely records within electronic health record (EHR) and intake management systems.
  • Collaborate with clinical, administrative, and insurance teams to facilitate seamless onboarding.
  • Follow up with clients to obtain outstanding documentation and resolve intake-related issues.

Requirements

  • Previous experience in healthcare intake, patient services, or related customer service role preferred.
  • Strong communication skills with ability to explain complex information clearly and empathetically.
  • Excellent organizational skills and attention to detail.
  • Proficiency with digital tools such as Google Workspace, CRM, or EHR software.
  • Ability to work independently and manage multiple priorities in a remote work environment.
  • Familiarity with ABA therapy services or behavioral health industry is a plus.
  • Reliable internet connection and availability during US business hours.

Benefits

  1. Comfortable working U.S. hours
  2. Remote work from home

Fraud Disclaimer: ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.


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What this application asks

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First name, Last name, Email, Headline, Phone, Whatsapp Number, Address, Photo, Gender, Ethnicity, Are you a South Africa citizen?, What age range do you fall in?, Education, Experience, Summary, Resume, Portfolio Link, Please briefly explain why you are interested in this role., Please highlight the skills and experience you have that match this role., What is your notice period, if any?, Is English your native language? If not, please indicate your level of written and spoken English., Please describe your remote working experience. Include tools used, type of work environment, and how you manage productivity remotely., Cover letter, How many years of work experience do you have?, This role requires uninterrupted availability for an 8-hour EST shift. Does this schedule work for you, and do you have the necessary arrangements in place to support this?, Do you understand that this is an independent contractor role and that you will be responsible for managing and paying your own taxes?, Current Salary Rate, Expected Salary Range, How did you hear about us?, Would you like to be the first to hear about exciting new career opportunities that match your skills? By selecting 'Yes', you'll receive notifications about future positions and exclusive job openings that may be a great fit for you.

  • What experience do you have in intake and healtcare? written answer
  • What is your highest qualification? written answer
  • What software, packages or platforms have you worked on? written answer
  • Why are you seeking a new role? written answer
  • What is your notice period? written answer
  • What are your salary requirements? written answer

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