Healthcare IT Support Engineer (Trainee / Fresh Grade)
Employment Type: 6-Month Accelerated Program (Potential conversion to Permanent)
About the Role
We are looking for motivated fresh graduates or early-career professionals eager to kickstart their career in Healthcare IT and technical operations. Through our structured 6-month accelerated talent development program, you will gain hands-on experience in database management, system troubleshooting, networking, and domain-specific healthcare workflows.
Who Can Apply
Fresh graduates or candidates with up to 1 year of experience.
Bachelor’s degree in Computer Science, Information Systems, Information Technology, Computer Engineering, Biomedical Engineering, or a related field.
Good understanding of SQL and relational databases (Microsoft SQL Server preferred).
Basic knowledge of Windows Server, networking, TCP/IP, DNS, and ports.
Basic understanding of IIS, web applications, APIs, or system integrations is an advantage.
Knowledge of Healthcare IT concepts (HIS, RIS, PACS, HL7, or DICOM) is a plus, but not mandatory.
What You Will Learn
Database & Systems: SQL Server troubleshooting, Windows Server management, and IIS configuration.
Domain & Integrations: Healthcare workflows, RIS / PACS concepts, and HL7 / DICOM system integrations.
Operations: Application/production troubleshooting, incident and ticket management, and escalation protocols.
Professional Growth: Customer communication, support best practices, and technical documentation.
Career Opportunity
High-performing trainees will be evaluated throughout the 6-month period and may be considered for permanent employment opportunities based on performance, evaluation results, and available vacancies.
Requirements
What We Are Looking For
Strong problem-solving abilities and analytical thinking.
Passion for learning new technologies and working with multi-system architecture.
Solid communication and interpersonal skills.
Ability to collaborate within a team and resolve technical issues professionally.
Good English proficiency, especially for reading technical documentation.
Strong attention to detail in documenting and reporting technical issues clearly.
Flexibility to support operational needs, including rotational shifts or on-call coverage when required.