Hearth Products Warehouse Support/Pellet Delivery Driver

Position Summary

The Hearth Products Warehouse Support / Pellet Delivery Driver is responsible for the full cycle of all warehouse functions as well as ensuring our customers receive their pellets in a timely manner. The pellet delivery process involves loading the pellets on a flatbed truck, driving to the customer’s home, unloading and hand delivering the pellets into the homeowner’s garage, shed or any other storage location requested.

Job Functions

· Always represent the company in a positive manner.

· Must immediately inform supervisor of any issues with stores, company vehicles or equipment when they arise.

· Participate in all company safety trainings.

· Load and Unload freight, containers, and trailers; including carrying out to sales floor or consumers home.

· Be “customer ready” whenever you are on the stage/sales floor

· Uphold cleanliness standards (including, but not limited to, refraining from smoking in any Company-provided vehicle) in vehicles, work areas and customers’ homes or place of business.

· Participate in the processing of new shipments and help the team to keep the receiving and warehousing area clean and organized.

• This position is a combination of a warehouse associate, delivery driver, and a hand loader/unloader of pellets and stacking them at homeowner’s property.
• Responsible for the on-time delivery of pellets to consumers home.
• Unloading the pellets and walking them to homeowners designated storage area (garage, shed, etc.).
• Stacking the bags of pellets at the homeowners designated areas.

· Pick-up and delivery to customers; must maintain company standards of customer service at all times.

· Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor.

· Check condition of bags and box(es) to ensure that there is no damage

· Load and unload cargo, or help others with loading and unloading.

· Help other co-workers with unloading and loading.

· Read transport documents to determine assignment details.

· Report vehicle defects, accidents, traffic violations or damage to vehicles.

· Perform any other duty as assigned.