Heat Pump Expert Engineer
Summary
Engineer responsible for heat pump service network setup, technical support, quality tracking, and training in Shanghai.
What we achieve together
- Support to build up Heat Pump service network.
- Communicate and coordinate with other departments to ensure the implementation of the service end of the heat pump product launching stage, including technical training, spare parts reserve, etc.
- For heat pump difficult technical problems, give regional service team support and solutions.
- Responsible for the collation of heat pump product quality issues, tracking and solution implementation, to promote the improvement and enhancement of quality issues.
- By collecting daily heat pump technical problems, continuously summarise and update the knowledge base and training materials.
- HP installation quality check and monitoring.
What makes us successful together
- More than 5 years working experience, thermal engineering related majors, bachelor’s degree or above, heat pump, boiler and other related technical support work experience is preferred.
- Skilled in the use of office software, with strong programme writing skills.
- Good at learning, strong learning ability for new technology and new products.
- Proactive work, good communication and coordination skills, with some project management skills.
What you can count on
- We offer flexible working hours and an annual leave and sick leave policy that supports your work/life balance.
- We offer our employees in China an attractive remuneration package, including a competitive salary system and bonus incentive, holiday and flexible annual benefits, and the highest share of housing provident fund.
- We provide border health care for employees including yearly health check-up and supplementary commercial insurance.
- We provide various learning opportunities, including workshops, seminars, events, and e-learnings. Part of our culture is to encourage internal career development and job rotation.
- Our company provides various employee benefits including transport allowance, meal allowance, discounts on Vaillant products, long service award and holiday gift from the trade union.
- We have a modern, comfortable and safe office environment, the ventilation is a new heat exchange fan independently developed by Vaillant, which can provide a steady stream of fresh air all day long, with real-time monitoring of air quality changes in the house, safe and healthy, and bring the natural and comfortable German forest into our company.
- We frequently hold employee activities, including company outings and family days.