Heavy Equipment Field Technician

Join the team at James River Equipment in Baltimore

Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace.

Day in the Life: Heavy Equipment Field Technician

• Traveling to/from and working safely onsite to get the customer up and running in a timely manner
• Inspecting, diagnosing, repairing, adjusting, and maintaining various types of construction equipment onsite at customer locations
• Utilizing problem-solving resources such as DTAC, technical manuals, personal skills and experience to perform diagnosis of equipment problems
• Requesting proper parts needed for repair through the parts department, keeping track of machine status, and executing the sequence of repairs
• Conducting engine underhauls, head gaskets, rear axle replacement, hydraulic valves and pumps, rock shafts, and transmission repairs
• Preparing accurate inspection and service reports, and maintaining other records as required

Need to Succeed:

• Valid driver’s license with an insurable driving record are required to operate a field service truck; medical DOT card is also required
• 3-5 years or more of experience as a mechanic working on diesel equipment, specifically construction and/or forestry equipment is required, with experience as a field technician in heavy equipment industry strongly preferred.
• Computer experience in dealer systems such as CDK, John Deere systems or similar, with the ability to utilize laptop systems to help in diagnostic process
• Certification as a Level III John Deere Certified Technician or equivalent is highly preferred
• Must be able to train in the dealership location prior to starting road calls