Help Desk
Summary
Full-time onsite Help Desk Specialist in Bnei Re'em (Re'em Junction), Israel, supporting end users with hardware, software, email, and peripheral issues. Requires 6-12 months of help desk or military technical experience, OS knowledge, and Microsoft Office proficiency; Active Directory, Exchange, Salesforce, and Qlik familiarity are pluses.
abra professional services is seeking a Help Desk Specialist!
Looking for your next opportunity in the IT field?
A leading company in the Re'em Junction area is seeking Help Desk Technicians for a full-time position.
Join a dynamic environment and be part of a professional IT team, providing technical support and assisting end users with a variety of hardware and software-related issues.
Position Type: Full-time
Location: Bnei Re'em
Requirements
Requirements (Must-Have):
- 6 months to 1 year of experience in a similar technical Help Desk environment or relevant military technical experience.
- Solid knowledge of Operating Systems (OS).
- Proficiency in Microsoft Office applications.
- Proven experience in troubleshooting desktop and laptop hardware/software issues.
- Strong ability to diagnose and resolve email-related issues.
- Hands-on experience with peripheral equipment, including printers, scanners, etc.
Advantages:
- Previous experience working as part of a support team.
- Familiarity with QlikView / Qlik Sense.
- Familiarity with the Tafnit ERP system.
- Familiarity with Salesforce.
- Knowledge of Active Directory (AD).
- Familiarity with the Exchange management interface.