Help Desk Analyst

Job Description Insight Global is looking for an L1 Help Desk Analyst to support one of our largest Electrical Distributors in Saint Joseph Michigan. You will be working alongside other helpdesk agents to support their 750 locations. You will be taking around 30 inbound calls a day and making outbound calls when needed. You will provide first level technical support for anything related to their POS software installations, setting up printers, creating user accounts with Active Directory, etc. …