Help Desk Analyst

Description Position Overview We are seeking a detail-oriented and customer-focused IT Help Desk Technician to join our team. This role is responsible for providing technical support to end users, troubleshooting Windows operating system issues, managing Active Directory tasks, and ensuring excellent customer service in every interaction. Key Responsibilities Provide Tier 1-2 support for Windows 10/11 operating systems, including break-fix troubleshooting and remote assistance. Respond to help …