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Apex Systems

Help Desk

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Job: 3045648 Job Description: Help Desk Location: Salt Lake City, Utah (Hybrid) Role Overview As a Level 1 Help Desk Technician, you will provide technical support to an internal retail team. The role involves using a ticketing system to manage and resolve customer tickets, ensuring a high level of customer satisfaction. This position offers an opportunity to join and grow within the organization. Key Responsibilities Utilize ServiceNow for ticket management and resolution tracking. Handle a hi…

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