Help Desk

Hours: 8 – 5, Monday through Friday. The center is open 7:00 – 7:00 so some overtime might be required.

Duties: Answer phones, answer emails, provide basic technical support to council, such as connectivity, Outlook, proprietary software, password reset.

Customer base: Mostly employees that belong to the national office or our individual councils throughout the country. Some volunteer support is required.

Requirements: Should have an excellent voice on the phone, great customer service skills, decent spelling and grammatical skills, troubleshooting, typing – 45 wpm.

All your information will be kept confidential according to EEO guidelines.