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Global Channel Management

Open 144d

Help desk

Posted Updated 8 views
Discussion

Description

Knowledge & Experience:

  • Minimum of 3-5 years of
    2nd level technical support experience in a fast-paced support center
    with a high incoming phone call volume.
  • Associate's Degree in Computer Science, Engineering or a directly related field.
  • A+ Certification preferred
  • Two to four years of professional IT experience.
  • Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently.
  • Good
    analytical and communication skills, sound judgement, and the ability
    to work effectively with employees and other IT staffs.

$22/hr

6 months

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